Veterinary Receptionist

National Veterinary Associates; Deer Park (OH); On-site; USD 22,041 - 30,307; Part time

Benefits offered by this job

Health insurance

401k with employer match

Veterinary service discounts for staff pets

Job summary

National Veterinary Associates is seeking a Veterinary Receptionist at Park Hills Animal Hospital in Deer Park, NY. This position involves greeting clients, managing appointment schedules, handling payments, and ensuring a welcoming environment for clients and their pets. Ideal candidates should be friendly, customer service-oriented, and able to manage situations with kindness. The role offers flexible hours, part-time or full-time, within a team-driven atmosphere. Benefits include health insurance and veterinary discounts for staff pets.

Qualifications

• No prior experience is needed, but a willingness to learn is essential.
• Must have strong customer service skills.
• Ability to manage situations with tact and kindness.

Responsibilities

• Greet clients and their pets as they arrive at the hospital.
• Answer phone calls and schedule appointments.
• Process payments for visits and handle late payments.
• Maintain client information and ensure an organized reception area.

Skills

Customer service skills

Computer savvy

Friendly attitude

Job description

Location: 2064 Deer Park Ave, Deer Park, NY 11729

Pay Range: $16 - $22 per hour (depending on skill level, experience, and relevant education)

Hours: Part-time or Full-time, flexible schedule

Job Summary: At Park Hills Animal Hospital, A PetOne Veterinary Hospital, we believe that our receptionists are the heart of our practice. As a Veterinary Receptionist, you’ll be the first and last point of contact for our clients, making your role crucial to creating a positive experience. You’ll greet clients and their pets, manage appointment schedules, handle payments, answer phones and emails, and ensure that our clients feel valued and cared for. We’re looking for someone with a positive, friendly attitude who can manage situations with tact and kindness.

Key Responsibilities

• Greet clients and their pets as they arrive at the hospital.
• Answer phone calls, which may involve scheduling appointments, answering questions, and screening for service needs.
• Handle incoming and outgoing mail and email.
• Process payments for visits, medications, and food; handle any late payments.
• Document and maintain client information, service data and other pertinent information within business operations software.
• Ensure a welcoming and organized reception area.
• Provide excellent customer service and help maintain a positive client experience.

Qualifications

• No prior experience is needed, but a willingness to learn is essential. Previous experience is a plus.
• Must be computer savvy and possess strong customer service skills.
• A friendly, positive attitude and the ability to diffuse situations are key.

Work Hours

• This is a part-time or full-time position with flexible hours.
• Availability to work evenings and Saturdays is a plus, but not required.
• Our hours are: Mon, Weds, Fri 8am - 5pm. Tues & Thurs 8am - 8pm. Sat 8am - 2pm.
• Fast‑paced, friendly, and team‑driven atmosphere.
• We are a small team, so the ability to work well with others is essential.
• Veterinary service discounts for staff pets.
• Health Benefits (no health benefits for part‑time workers).

About Us

Park Hills Animal Hospital, A PetOne Veterinary Hospital, is committed to our mission, "Where pets are family and their care is our priority." Our core values are compassion, integrity, communication, and excellence. We are a small, close‑knit team dedicated to providing top‑notch care to our patients and a welcoming environment for our clients. If your views align with our mission and values, we encourage you to apply today! Check us out on instagram to get a feel for our team @parkhillsanimalhospital

Benefits

National Veterinary Associates offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.