Veterinary Receptionist

Mission Pet Health; Cornelia (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Northeast Veterinary Hospital in Cornelia, GA, AAHA-accredited and dedicated to high‑quality veterinary care, seeks a friendly receptionist to join our team. You will be the friendly first point of contact, handling phones, appointments, records, and client payments with a focus on compassionate service.

Join a supportive, team‑oriented environment that values collaboration, excellent communication, and patient‑centered care, while you help pets receive top‑tier wellness and preventive services.

Qualifications

• We value a passion for excellent customer service and a love for animals.
• Strong communication skills to manage stressful situations with good judgment.
• Excellent organizational and multitasking abilities in a fast-paced setting.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients professionally.
• Ensure seamless care coordination: maintain medical records, manage appointments, process payments.
• Advocate for pet health: educate clients on preventive care and hospital services.
• Show compassion and empathy, remaining a calm presence for clients and pets.

Skills

Customer service

Communication

Organization

Teamwork

Stress management

Job description

Northeast Veterinary Hospital has been a fixture in the Cornelia community since 1980, dedicated to providing full-service, exceptional medical care. When you join us, you are joining an American Animal Hospital Association (AAHA) accredited facility, recognized worldwide as the benchmark for quality care in veterinary medicine. Our rigorous standards cover surgery, diagnostics, and patient care, helping ensure that you have the resources needed to deliver the highest quality medicine. This commitment to excellence is reflected in our 4.8-star Google rating, showing the community's trust in our entire team. If you are looking for an opportunity where you can genuinely do your best work, this is the place. Our success is built on empowering our teammates. We employ an exceptional group of experienced doctors and nurses and ensure they have the support and resources necessary for success. We believe in providing the advanced instruments and diagnostics that allow our medical professionals to practice at the top of their licenses. Our supportive culture emphasizes collaboration, which helps every teammate grow their clinical skills and reach their career goals in a dedicated environment. Northeast Veterinary Hospital is exceptionally equipped and trained to handle complex medical cases. We offer comprehensive medical services including advanced care, testing and diagnostics, surgical procedures, urgent care, and wellness and prevention. AAHA accreditation means our hospital regularly undergoes rigorous evaluations covering nearly every aspect of care, including anesthesiology, diagnostic imaging, and emergency services. Our facility provides all the advanced equipment and monitoring necessary so you can focus entirely on delivering detailed medical solutions and exceptional patient outcomes. Located in Cornelia, Georgia, you will find a dedicated community that relies on Northeast Veterinary Hospital for trusted pet health care. Since 1980, we have served this local area, building deep relationships with pet owners. This offers you a wonderful opportunity to integrate into a supportive, small-town atmosphere while practicing high-level, cutting-edge medicine within a highly rated facility.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.