Veterinary Receptionist

Jarrell-Animal-Hospital; Jarrell (TX); Hybrid; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Insurance

EAP

Teladoc access

Pet discount program

Job summary

Mission Pet Health is hiring a friendly receptionist to be the first impression for our veterinary teams across a network. You will manage a multi-line phone system, greet clients, and handle medical records, appointments, and payments with a focus on compassionate care.

The role supports pet wellness, with a commitment to teamwork and excellent client service. The company offers comprehensive benefits and professional development within a nationwide veterinary network.

Qualifications

• Provide empathy and excellent customer service to clients.
• Excellent communication and problem-solving abilities.
• Ability to stay organized and multitask in a fast-paced veterinary reception.
• Collaborate with team to ensure smooth patient flow.
• Familiarity with veterinary software preferred.

Responsibilities

• Be the Director of First Impressions: manage multi-line phones, greet clients with care.
• Coordinate care: maintain records, manage appointments, handle transactions.
• Educate clients on wellness and services to ensure quality care.
• Provide empathetic, calming presence for clients and their pets.

Skills

Customer Service

Communication

Organizational Skills

Teamwork

Vet Software

Job description

Join Jarrell Animal Hospital, where our guiding mission is providing thorough, caring, and comprehensive veterinary services to every animal in the Jarrell community. Since 2019, we have established ourselves as a trusted partner in pet healthcare, a commitment reflected in our excellent 4.8-star Google rating. We treat every pet like our own, and you will quickly become part of a deeply supportive culture focused on patient wellness, urgent care, and diagnostics. If you are ready to be valued for your expertise and dedication, this is the environment where you can truly begin to do your best work.At Jarrell Animal Hospital, you will join an established and collaborative group of teammates, including four dedicated veterinarians and an LVT serving in the critical role of Hospital Manager. We believe that professional growth starts with stability and support. By providing the resources and mentorship needed to succeed, we ensure that every member of the hospital is equipped to deliver the highest standard of medicine. Here, you have the structure and team support to achieve your career goals within a group that has been serving this community since 2019.The quality of medicine we deliver is directly supported by our exceptional facility and advanced diagnostic capabilities. Teammates have access to advanced care tools including in-hospital x-ray capabilities, in-hospital ultrasonography, and in-hospital dental radiology. Surgical procedures are conducted in our dedicated in-hospital surgery suite, and complex cases benefit from a closely supervised hospitalization area, including a separate closely supervised quarantine area when required. This investment in equipment, along with a well-stocked pharmacy, ensures that we can handle a wide spectrum of pet wellness, testing, urgent care, and advanced medical cases completely in-house.Jarrell Animal Hospital is located in Jarrell, Texas, a rapidly growing and welcoming community just north of Austin. Situated at 104 Western Sky Trail, the hospital offers a convenient and accessible location for local pet owners. Joining our practice means becoming an integral part of a close-knit community that highly values compassionate animal care and supports local businesses. If you are seeking a career opportunity in an accessible Central Texas location that still offers comprehensive and advanced veterinary medicine, Jarrell is the ideal setting for you to grow.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You’re Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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