Veterinary Receptionist

Cornelia Veterinary Hospital, LLC; Cornelia (GA); On-site; USD 32,000 - 40,000; Full time

Job summary

Cornelia Veterinary Hospital, LLC in Cornelia, GA is seeking a friendly receptionist to be the first point of contact for clients and pets. You will manage multi-line calls, greet clients, schedule appointments, and process payments in a fast-paced, compassionate practice.

The ideal candidate has excellent communication, strong organization, and a teamwork mindset. Experience with veterinary software is preferred, and weekend/holiday availability is required to support patient care.

Qualifications

• Customer service and client-facing skills are essential.
• Excellent written and verbal communication.
• Strong organization and multitasking in a fast-paced clinic.
• Collaborative, team-first approach.
• Experience with veterinary software is preferred.

Responsibilities

• Manage a multi-line phone system and greet clients.
• Schedule appointments and maintain medical records.
• Handle payments and billing transactions.
• Support doctors and nurses with front-desk tasks.

Skills

Customer service

Communication

Organizational skills

Teamwork

Education

High school diploma or equivalent

Tools

Veterinary software

Job description

At Cornelia Veterinary Hospital, we treat pets like our own. Serving the Cornelia, GA community since 1991, we have built a long-standing local reputation for providing compassionate veterinary care. The community’s trust is clearly reflected in our excellent 4.7-star Google rating. Our focus is Small Animal practice, encompassing everything from routine Wellness and Prevention to complex Surgical Procedures and Urgent Care. If you are looking for a respected, established hospital where you can immediately contribute your skills and knowledge, this opportunity is built for you.We believe that supporting our teammates is the only way to deliver the best possible patient care. As part of a larger supportive network, we ensure you have the necessary resources and workflow backing to succeed in your role. We offer programs designed to help all teammates grow in their careers, whether that involves pursuing credentialing, developing into leadership positions, or utilizing ongoing continuing education allowances. This structure provides you with the stability and professional framework necessary to focus solely on delivering high-quality, personalized medical care every single day.Our facility provides comprehensive services necessary for high-level medicine, including advanced Testing & Diagnostics and a full spectrum of Advanced Care options. You will be working in an established, structured environment that is ready to handle a varied and interesting caseload, including both routine surgical procedures and emergent situations. To support challenging cases, our doctors have access to internal specialty consultations and robust resources, ensuring you always feel equipped to make the best medical decisions for your patients.Cornelia, GA offers a warm, tight-knit community feel centered in Habersham County. Located in the foothills of the beautiful Blue Ridge Mountains, you can enjoy an exceptional balance of small-town living with easy access to stunning natural amenities. You will be near protected areas like Tallulah Gorge State Park and the Chattahoochee National Forest. This location allows you to easily unplug after a fulfilling day of work, offering a high quality of life with less traffic and a lower cost of living than major metro areas. Come discover the ideal setting where you can truly do your best work.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

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