Veterinary Receptionist

National Veterinary Associates; Catonsville (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

National Veterinary Associates is looking for a Veterinary Receptionist to enhance the client experience at Frederick Road Veterinary Hospital. This full-time position involves greeting clients, handling payments, and managing appointments. An ideal candidate will possess a friendly demeanor, some prior veterinary experience, and a willingness to learn.

Qualifications

• At least 6 months of experience in a veterinary hospital setting.
• Must become Fear Free Certified within the first year.

Responsibilities

• Greeting clients and processing incoming and outgoing patients.
• Handling payments and answering phone calls.
• Documenting and maintaining client information.

Skills

Client Service

Team-oriented mindset

Positive attitude

Willingness to learn

Job description

Join to apply for the Veterinary Receptionist role at National Veterinary Associates.

Frederick Road Veterinary Hospital is seeking a Client Service team member to provide an excellent and efficient client experience for our growing clientele. This is a Full-Time position.

Primary responsibilities include, but are not limited to, greeting clients, processing incoming and outgoing patients, handling payments, answering phone calls (which may involve answering questions, screening for service needs, and scheduling appointments), managing incoming and outgoing mail and emails, maintaining the client waiting area, documenting and maintaining client information, service data, and other relevant information within business software, providing a Fear Free experience (must become Fear Free Certified within the first year), and escalating complex matters to senior staff.

Ideal candidates will have at least 6 months of experience in a veterinary hospital setting, a bright and personable attitude, a willingness to learn, and a team-oriented mindset.

Schedule: Monday, Tuesday, Thursday, Friday, 7:30 am - 5:00 pm.

Apply today to see why we are known as Catonsville's "friendly neighborhood veterinary practice"!

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Veterinary Services