Veterinary Receptionist

Bath-Brunswick Veterinary Associates, Inc.; Brunswick (ME); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Comprehensive benefits package

Mentorship programs

On-site role

Job summary

Bath-Brunswick Veterinary Associates, Inc. in Brunswick, ME is seeking a friendly Receptionist to be the first point of contact for clients and their pets.

This full-time, on-site role supports the veterinary team by managing calls, appointments, and payments while delivering compassionate care. The practice, AAHA-accredited, offers mentorship and growth opportunities within a community focused on high-quality small animal care.

Qualifications

• Customer service passion for animals.
• Excellent communication and calmness under pressure.
• Strong organizational and multitasking abilities.
• Team player with ability to work independently.
• Experience with veterinary software preferred; weekends/holidays required.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Coordinate appointments, maintain records, and handle payments.
• Educate clients on services and preventative care.
• Provide a compassionate, calming presence for clients and pets.

Skills

Customer service

Communication skills

Organization

Team collaboration

Veterinary software experience

Weekend/holiday flexibility

Tools

Veterinary software

Job description

Bath-Brunswick Veterinary Associates, Inc.

Date Published

09-09-2026

Pay Class

Full-Time

Working Arrangement

On-site

Base Min.

$ 18

Base Max.

$ 21

Description & Requirements

Company Overview

We invite you to join the highly respected team at Bath-Brunswick Veterinary Associates in beautiful Brunswick, ME. This is a clinic where your professional contributions are genuinely valued and exceptional patient care is the central mission. We are proud to be AAHA Accredited, demonstrating our commitment to the highest standards of veterinary medicine. Our dedication to our patients and clients is reflected in our outstanding 4.8-star Google rating, reflecting the deep trust the community places in us. If you are seeking an opportunity to truly succeed alongside dedicated teammates who are passionate about quality medicine, this is where your next career chapter begins.As a valued member of our team, you gain access to comprehensive support designed to help you do your best work every day. We believe strongly in investing in our teammates' futures and provide robust educational resources that foster continued professional growth. You will benefit from strong mentorship programs and structured pathways that allow you to achieve your personal career goals, whether that involves pursuing leadership development or obtaining credentials as a licensed technician. We provide the internal structure and commitment necessary to ensure you have a sustainable and rewarding professional life.Bath-Brunswick Veterinary Associates specializes in high-quality small animal medical care, including essential urgent care services that meet a crucial need in the community. You will be practicing in an environment committed to medical excellence, holding the significant distinction of being AAHA Accredited. For complex cases, our doctors have direct access to internal specialty consultations and resources across our broader network, ensuring all patients receive comprehensive and advanced treatment options. We equip our teammates with the tools and continued learning necessary to continually improve patient outcomes.Brunswick, Maine, offers a uniquely rewarding quality of life away from the hospital. Located close to the stunning Maine coast, this historic New England town provides a charming blend of cultural activities, excellent local dining, and easy access to the region’s famous natural beauty. When you are not providing exceptional care to small animals, you can enjoy hiking, explore picturesque coastal towns, or experience the vibrant local arts scene. This location provides an ideal place to establish roots and enjoy a balanced and enriching professional life.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits package that supports you at every stage. Eligibility for specific benefits varies based on your role and hours worked. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.