Veterinary Receptionist

Alliance Animal Health; Benton (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

401k & matching

Paid time off

Bereavement leave

Parental leave

Career development

Tuition reimbursement

CE allowance

Referral program

Pet discounts

Job summary

Benton Veterinary Hospital is seeking an experienced receptionist to join the team in Benton, Arkansas. You will greet clients and patients, answer calls and emails, schedule appointments, and process payments with a compassionate, professional approach.

We offer comprehensive benefits and opportunities for career development, with a focus on team collaboration and a positive patient-care experience.

Qualifications

• Minimum 1 year veterinary receptionist experience (preferred).
• Compassionate, calm demeanor and strong communication skills.
• Highly organized with good computer skills and multitasking ability.

Responsibilities

• Greet and welcome clients and patients, triage concerns and direct to appropriate party.
• Answer calls or emails and schedule appointments to maximize efficiency.
• Check in/out clients and process payments with friendly support.
• Provide emotional support to clients during challenging times.

Skills

One year veterinary experience

Compassionate

Team player

Strong communicator

Organized

Computer skills

Job description

Benton Veterinary Hospital is a well-established, progressive, fast paced three doctor general small animal practice located in Benton, Arkansas. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, Urgent Care, High Speed Dentistry, Cryotherapy, In-House Diagnostics, Therapy Laser, Acupuncture, and more.

To learn more about us click here.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
• *Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
• For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.