Veterinary Practice Manager - Multi-Unit at Pathway Vet Alliance Germantown, MD

Pathway Vet Alliance; Germantown (MD); On-site; USD 80,000 - 90,000; Full time

Job summary

A leading veterinary network is seeking a Multi-Unit Practice Manager in Germantown, MD. This role involves overseeing the operations of multiple veterinary practices, ensuring team engagement, and delivering exceptional client service. Candidates should have supervisory experience and a commitment to enhancing practice culture. Competitive salary starting at $80,000 - $90,000 per year is offered, based on experience and qualifications.

Qualifications

• Three years of supervisory experience required.
• Ability to lift objects weighing 40 pounds without assistance.
• Willingness to work uncommon hours and be subject to recall for emergencies.

Responsibilities

• Oversee business activities of the hospital.
• Manage hiring and training of staff.
• Participate in leadership meetings and strategy development.
• Ensure positive culture and operational efficiencies.

Skills

Analytical skills

Decision-making

Leadership

Communication skills

Client service

Budgeting and financial reporting

Veterinary Technician Skills

Education

Certified Veterinary Practice Manager designation or equivalent work experience

Bachelor’s degree in business or related field

Job description

Veterinary Practice Manager - Multi-Unit job at Pathway Vet Alliance. Germantown, MD.

Description

Position at Thrive Pet Healthcare

Thrive Pet Healthcare is hiring an experienced Multi-Unit Practice Manager for Thrive - Germantown and Thrive - Frederick!

If you are interested in a unique opportunity to be a part of something great, and want to lead a team of professionals dedicated to providing excellent patient and customer care, this is the opportunity you have been looking for!

Job Overview:

The Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem-solving to improve client service and employee engagement. Typically, the PM is the “Integrator” on the hospital’s accountability chart and participates in the Pathway Planning leadership meetings. The manager exercises sound judgment, and the willingness and capability to make decisions. PM oversees the business activities of the hospital, including hiring and training hospital staff; working with Thrive finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software, and implementing safety and security procedures.

Culture and Work Environment:

• Communicates the practice’s values and mission to the team. Motivates staff and helps build and maintain morale.
• Upholds core values and standards.
• Holds regular staff meetings, including a component of mandatory training on standards of service and standards of care.
• Promotes a cooperative working environment among staff members; understands the value of teamwork.
• Is enthusiastically willing to perform as necessary to help the hospital function as a unit.
• Promotes continuous quality improvement (CQI) to ensure the practice’s success and achieve the vision.

Requirements:

• Ability to analyze various sources of data to establish priorities and initiate operational programs
• Sound personal judgment in decision-making
• Capable of leading, managing, and coaching staff at all levels
• Demonstrated competence in all aspects of staff management, including hiring and firing
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
• Excellent interpersonal communication skills.
• A commitment to outstanding client service.
• Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement
• Solid math and Excel/spreadsheet skills.
• Veterinary Technician Skills
• Certified Veterinary Practice Manager designation or equivalent work experience
• Three years of supervisory experience.
• Preferred: Bachelor’s degree in business or related field.
• Preferred: three years or more of managing a veterinary practice.
• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
• Availability to occasionally work uncommon hours and overtime, and to be subject to recall for business emergencies.

Compensation negotiable based on credentials and experience with a salary starting at $80,000 - $90,000 / yearly. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

If you are passionate about pets and people and want to lead an outstanding team of veterinary professionals, we want you to join our team!

Apply today! We look forward to hearing from you!

https://www.thrivepetcare.com/