Veterinary Practice Manager — Lead Operations & Client Experience

Pet Paradise; Middleburg (FL); Vor Ort; USD 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Scholarships for Vet tech certs

Pet day camp for staff's pet

30 days of complimentary pet boarding

Discounted veterinary care and plans

On-demand pay with DailyPay

Pet adoption assistance

Medical, Dental, Vision insurance (FT)

FSA/HSA plans (FT)

Supplemental coverage options

401(k) retirement plan

PTO

EAP

Fitness reimbursement

Zusammenfassung

NewDay Veterinary Care, located at Pet Paradise, seeks a Veterinary Practice Manager to lead daily clinic operations, staff development, and client satisfaction. The role emphasizes delivering exceptional service, managing wellness programs, and coordinating with doctors and corporate teams to drive business growth.

The ideal candidate has a Bachelor’s in business or related field and 3+ years of supervisory experience in healthcare or veterinary settings, with CVPM/CVPA certifications preferred.

Qualifikationen

• Bachelor's degree in business or related discipline preferred.
• Three years of related experience in healthcare, veterinary medicine, service industry, or similar field.
• Experience in supervision including hiring, coaching, and performance management.
• Veterinary practice management experience preferred; CVPM/CVPA certifications preferred.
• Strong leadership, communication, organizational, and financial management skills.

Aufgaben

• Lead by example in delivering professional client service.
• Train staff on client education regarding wellness plans and services.
• Address client concerns and promote satisfaction and retention.
• Oversee clinic operations and staffing to ensure high-quality client experience.

Kenntnisse

Leadership

Communication

Financial Management

Problem Solving

Staff Coaching

Business Metrics

Ausbildung

Bachelor's degree in business or related discipline

Jobbeschreibung

NewDay Veterinary Care, located at Pet Paradise, seeks a Veterinary Practice Manager to lead daily clinic operations, staff development, and client satisfaction. The role emphasizes delivering exceptional service, managing wellness programs, and coordinating with doctors and corporate teams to drive business growth.

The ideal candidate has a Bachelor’s in business or related field and 3+ years of supervisory experience in healthcare or veterinary settings, with CVPM/CVPA certifications preferred.