Veterinary Practice Manager

COVE Animal Health; Swansea (MA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off

Continuing education support

Employee pet care discounts

Uniform allowance

Mental health resources

Leadership development opportunities

Career growth & training programs

Additional team member benefits

Job summary

Coastal Veterinary Care in Swansea, MA is seeking a Veterinary Practice Manager (CVT) to lead the hospital team while applying clinical skills in anesthesia, surgery, and patient care. You will mentor technicians, coordinate operations, and drive a culture of accountability and growth.

This leadership role emphasizes staff development, process improvement, and collaboration with hospital leadership to deliver exceptional client experiences. Training is provided if needed.

Qualifications

• CVT certification required.
• Strong anesthesia monitoring experience.
• Strong surgical nursing experience.
• Outstanding communication and interpersonal skills.
• Passion for coaching, mentoring, and team development.
• Strong organizational and problem-solving abilities.
• Commitment to patient care and client service excellence.

Responsibilities

• Coach, mentor, and support veterinary technicians, assistants, and client service team members.
• Foster a positive, collaborative, and accountable culture.
• Assist with hiring, onboarding, training, and retention efforts.
• Support professional development and employee engagement.
• Help identify and develop future leaders.
• Support day-to-day hospital operations and workflow management.
• Partner with veterinarians and leadership to achieve hospital goals.
• Develop and implement effective systems and processes.
• Promote an exceptional client and team member experience.
• Elevate clinical skills and confidence of the team.

Skills

Leadership

Communication

Coaching & mentoring

Organizational skills

Problem-solving

Job description

Veterinary Practice Manager (CVT) - Coastal Veterinary Care | Swansea, MA

Compensation & Schedule

Salary: $65,000 - $75,000 annually, based on experience and qualifications

Schedule: Monday-Friday | 8:00 AM - 6:00 PM

Weekends: No weekends currently required

Lead People. Build Culture. Shape the Future.

Coastal Veterinary Care is seeking a Certified Veterinary Technician (CVT) who is ready to take the next step into leadership. This is a unique opportunity to help build and shape a growing veterinary practice while continuing to utilize your clinical skills and passion for patient care.

Previous Practice Manager experience is not required. We are willing to train the right individual on practice operations, financial management, and administrative responsibilities. What we're looking for is someone with strong leadership potential, excellent communication skills, emotional intelligence, accountability, and a genuine desire to help others succeed.

If you're the person your teammates naturally turn to for guidance, support, and mentorship, we'd love to talk with you.

Why Join Coastal Veterinary Care?

• Rare opportunity to help build and shape a growing veterinary hospital
• Lead, mentor, and develop a high-performing team
• Influence hospital culture, team development, and client experience
• Remain actively involved in patient care, anesthesia, and surgery
• Collaborate directly with hospital leadership to drive success and growth
• Expand your leadership skills and advance your career
• Help develop systems, processes, and workflows that support long-term success
• Grow alongside a hospital that is actively expanding, creating future leadership and career development opportunities
• Make a meaningful impact on pets, families, and the community we serve

Benefits

• Health, Dental & Vision Insurance
• 401(k) with Strong Employer Match
• Paid Time Off
• Continuing Education Support
• Employee Pet Care Discounts
• Annual Uniform Allowance
• Mental Health & Wellness Resources
• Leadership Development Opportunities
• Career Growth & Training Programs
• Additional Team Member Benefits & Perks

About Coastal Veterinary Care

Coastal Veterinary Care is a growing general practice built around collaboration, professional growth, and exceptional patient care.

We believe exceptional medicine starts with exceptional people. Our goal is to create an environment where team members feel empowered, supported, challenged, and valued. Communication is open, ideas are welcomed, and professional development is encouraged.

As a member of our leadership team, you'll have the opportunity to help shape the culture, influence the direction of the hospital, and create an experience that both clients and team members are proud to be part of.

Learn More About Us

Interested in learning more about our team, culture, and vision? Visit our website: https://coastalveterinarycare.com/ Explore who we are, what we’re building, and why Coastal Veterinary Care is an exciting place to grow your career.

About the Role

This position combines clinical leadership, team development, and hospital operations. You’ll serve as a mentor and resource for the veterinary team while helping create an engaged, supportive, and accountable workplace culture.

Team Leadership & Development

• Coach, mentor, and support veterinary technicians, assistants, and client service team members
• Foster a positive, collaborative, and accountable culture
• Assist with hiring, onboarding, training, and retention efforts
• Support professional development and employee engagement
• Help identify and develop future leaders

Hospital Operations

• Support day-to-day hospital operations
• Assist with workflow management and team coordination
• Partner with veterinarians and leadership to achieve hospital goals
• Help develop and implement effective systems and processes
• Promote an exceptional client and team member experience

Clinical Leadership

• Serve as a clinical mentor and technical resource
• Support surgical procedures and anesthesia monitoring
• Assist with patient care and nursing responsibilities as needed
• Promote patient safety and medical excellence
• Help elevate the technical skills and confidence of the clinical team

What We're Looking For

We are searching for a leader who believes great leadership is about serving others and is passionate about helping both people and practices succeed.

Required Qualifications

• Certified Veterinary Technician (CVT)
• Strong anesthesia monitoring experience
• Strong surgical nursing experience
• Outstanding communication and interpersonal skills
• Passion for coaching, mentoring, and team development
• Strong organizational and problem-solving abilities
• Commitment to patient care and client service excellence

Preferred Qualifications

• Leadership or supervisory experience in veterinary medicine
• Experience mentoring or training team members
• Fear Free and/or AAHA experience
• Experience improving workflows, systems, or team performance

Why This Opportunity Is Different

Many leadership positions focus on maintaining what's already been built.

This opportunity is for someone who wants to build:

• A team
• A culture
• Trust
• Future leaders
• A hospital known for exceptional medicine, service, and people

At Coastal Veterinary Care, you’ll have a direct voice in shaping the future of the hospital while creating an environment where team members can thrive and clients receive outstanding care.

Equal Employment Opportunity

COVE Animal Health is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.