Veterinary Practice Manager

Innovetive Petcare; Lewisville (NC); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Life and disability insurance

Pet discounts

Professional development and CE

Job summary

Animal Hospital of Lewisville in Lewisville, NC is seeking an experienced Veterinary Practice Manager to lead our growing hospital alongside our Medical Director and Regional Operations Support team.

This leadership role focuses on developing people, strengthening hospital operations, managing financial performance, and building a culture where teams thrive, with opportunities to implement initiatives and elevate service for pets and families.

Qualifications

• 5+ years of veterinary practice management experience.
• Leadership of veterinary support teams and development of future leaders.
• Strong understanding of staffing, scheduling, labor, budgeting, payroll, revenue and practice performance.

Responsibilities

• Lead, coach, develop, and hold accountable Veterinary Assistants, Lead Technicians, and Client Service/Reception teams.
• Own onboarding, training, performance development, and leadership growth across the hospital.
• Manage daily workflow, staffing, scheduling, labor utilization, PIMS processes, equipment, and hospital resources.
• Partner with Medical Director and Regional Operations Support to develop budgets and monitor revenue/expenses.

Skills

People leadership

Operations leadership

Financial management

Data-driven decisions

Communication

Education

Bachelor’s degree or MBA

Tools

Vetspire

PIMS

Job description

Veterinary Practice Manager

Department: Administrative

Employment Type: Full Time

Location: Lewisville, North Carolina

Compensation: $75,000 - $90,000 / year

Description

Lead the Team. Elevate the Practice. Grow What's Possible.

Animal Hospital of Lewisville is looking for an experienced Veterinary Practice Manager to lead our growing hospital alongside our Medical Director and Regional Operations Support team.

This is an opportunity for a proven veterinary leader who knows how to develop people, strengthen hospital operations, manage financial performance, and build a culture where teams can thrive. You won't simply maintain the status quo—you'll help identify opportunities, implement initiatives, and elevate the services we provide to pets and families throughout the Triad.

What You'll Do:

• People & Culture: Lead, coach, develop, and hold accountable Veterinary Assistants, Lead Technicians, and Client Service/Reception teams
• Training & Development: Own onboarding, training, performance development, career growth, and leadership development across the hospital
• Operations: Manage daily workflow, staffing, scheduling, labor utilization, PIMS processes, equipment, and hospital resources
• Financial Performance: Partner with the Medical Director and Regional Operations Support to develop budgets, monitor revenue and expenses, manage labor, and identify opportunities for sustainable growth
• Payroll & Compliance: Ensure accurate payroll, staffing records, licensure tracking, and required operational compliance
• Inventory & Resources: Oversee inventory management, purchasing, equipment, maintenance, and cost controls
• Practice Initiatives: Champion new processes, training programs, service improvements, and operational initiatives that strengthen the hospital
• Client Experience: Reinforce exceptional service, support client retention, and help resolve escalated client concerns
• Leadership Partnership: Collaborate closely with the Medical Director and Regional Operations Support to align medical, operational, financial, and team priorities

What We're Looking For

This is an experienced leadership opportunity — not an entry-level management role.

• 5+ years of veterinary Practice Management experience required
• Strong background in general practice, emergency, or urgent care
• Proven experience leading veterinary support teams and developing future leaders
• Strong understanding of staffing, scheduling, labor, budgeting, payroll, revenue, expenses, and practice performance
• Confident using data and financial information to make thoughtful business decisions
• Strong communication, organization, accountability, problem-solving, and emotional intelligence
• Veterinary PIMS experience required; Vetspire experience is a plus

Business & Professional Development

We're especially interested in leaders who bring additional education or professional development in business management, healthcare administration, organizational leadership, or a related field.

A Bachelor's degree, MBA, business management education, CVPM, CVBL, or pursuit of a professional veterinary management credential is a plus.

Whether you're already credentialed or working toward your next professional milestone, we want to support your continued growth as a veterinary business leader.

Located in Lewisville, North Carolina, Animal Hospital of Lewisville provides relationship-driven veterinary care for dogs and cats throughout the Triad. Our services include wellness and preventive care, surgery, dentistry, digital radiology, ultrasound, echocardiograms, dermatology, emergency and urgent care, laser therapy, nutritional counseling, and end-of-life care.

Monday–Friday: 8:00 AM–5:30 PM
Saturday: 8:00 AM–12:00 PM
Sunday: Closed
Lunch closure: 1:00–2:00 PM Monday–Friday

We are open to discussing a 4- or 5-day workweek based on the candidate's preferences and the operational needs of the hospital. This leader should maintain strong visibility within the hospital and be present when needed to support the team and operational priorities.

What We Offer

• $75,000–$90,000 annually, based on experience
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Life and disability insurance
• Employee assistance and wellness resources
• Pet discounts
• Professional development and continuing education
• Leadership development and career growth opportunities
• Support for continued development toward CVPM, CVBL, or other professional management credentials

Help Shape the Future of Animal Hospital of Lewisville

This is an opportunity to bring your leadership experience, operational expertise, and business mindset to a growing veterinary hospital with an established team and strong community presence.

If you enjoy developing people, improving hospital operations, understanding the numbers behind the business, and turning ideas into meaningful results, we'd love to meet you.

Lead with purpose. Develop great people. Help Lewisville grow.