Veterinary Practice Manager

Alliance Animal Health; Jacksonville (FL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with matching

Paid vacation

Parental leave

Tuition reimbursement

Continuing education

Career development opportunities

Job summary

Nease Animal Hospital in St. Augustine, FL, is seeking a Veterinary Practice Manager to lead daily operations, develop team members, and strengthen client relations.

This hands-on leadership role focuses on a positive culture, staff development, and delivering high-quality care for pets and their families. You will oversee recruiting, scheduling, payroll, inventory, and vendor relationships, while ensuring compliance and smooth workflows across the hospital.

Qualifications

• Management experience in a veterinary setting preferred (or 3+ years veterinary experience).
• Strong leadership, communication, organization, and customer service skills.
• Knowledge of veterinary terminology and hospital operations.
• Ability to coach employees and manage competing priorities.

Responsibilities

• Lead, coach, and develop team members through training, feedback, performance reviews, and professional growth opportunities.
• Support recruiting, hiring, onboarding, scheduling, and staffing decisions to meet the needs of the hospital.
• Oversee daily operations, payroll, inventory, purchasing, equipment, and vendor relationships.
• Build strong client relationships by addressing concerns, answering questions, and ensuring a positive experience.
• Maintain compliance with hospital policies, OSHA requirements, and DEA and controlled-substance procedures.
• Partner with doctors and regional leadership to support hospital goals and improve workflows.
• Promote the hospital through local events, community outreach, and relationships within the veterinary profession.
• Help maintain accurate patient records and effective communication across the team.

Skills

Management

Leadership

Communication

Customer service

Veterinary terminology

Education

Certified Veterinary Practice Manager (CVPM) preferred

Tools

Practice management software

Job description

Lead a team that makes a difference every day!
Are you a people-focused leader who loves veterinary medicine and enjoys helping a team succeed? Nease Animal Hospital in St. Augustine, Florida, is looking for a Veterinary Practice Manager to oversee daily operations, develop team members, and strengthen relationships with clients. If you’re passionate about leadership, team culture, and creating a positive experience for pets and their people, we’d love to meet you!
Who We Are
Nease Animal Hospital is a thriving, well-established small animal practice serving St. Augustine, Nocatee, Ponte Vedra, and Twin Creeks. Our hospital combines modern veterinary medicine with holistic services, including acupuncture and Traditional Chinese Medicine techniques, to provide thoughtful, individualized patient care.
Our clients value our friendly, compassionate approach and the lasting relationships we build with their pets and families. As we continue to grow, we’re looking for a hands-on leader who can support our close-knit team, encourage professional development, and help maintain the welcoming culture our community knows and loves.
What Makes Us Unique
We believe a rewarding veterinary career should leave room for life outside the hospital, too.

• Work-life balance: Monday–Friday, 7 a.m.–5 p.m., with weekends off.
• Meaningful leadership: Shape team culture, develop employees, and support hospital growth.
• Collaborative teamwork: Partner with our doctors and staff to deliver compassionate, high-quality care.
• A diverse approach to medicine: Support preventive care, dentistry, soft tissue surgery, nutritional counseling, behavioral services, and holistic therapies.
• Community connections: Build relationships with local pet owners, vendors, and the broader veterinary community.

To learn more about us visit our website Nease Animal Hospital and check out our Hospital Profile!
Job Description
As our Veterinary Practice Manager, you’ll help create an organized, supportive, and efficient hospital where both employees and clients feel valued.

• Lead, coach, and develop team members through training, feedback, performance reviews, and professional growth opportunities.
• Support recruiting, hiring, onboarding, scheduling, and staffing decisions to meet the needs of the hospital.
• Oversee daily operations, payroll, inventory, purchasing, equipment, and vendor relationships.
• Build strong client relationships by addressing concerns, answering questions, and ensuring a positive experience.
• Maintain compliance with hospital policies, OSHA requirements, and DEA and controlled-substance procedures.
• Partner with doctors and regional leadership to support hospital goals and improve workflows.
• Promote the hospital through local events, community outreach, and relationships within the veterinary profession.
• Help maintain accurate patient records and effective communication across the team.

Qualifications
We’re seeking a confident, approachable leader who can balance operational responsibilities with compassion for people and animals.

• A minimum of one year of management experience is preferred, ideally in a veterinary setting, or three or more years of veterinary experience.
• Experience as a Veterinary Practice Manager or Certified Veterinary Practice Manager is a plus.
• Strong leadership, communication, organization, and customer service skills.
• Knowledge of veterinary terminology and hospital operations.
• The ability to coach employees, resolve conflicts fairly, and manage competing priorities.
• Computer proficiency, attention to detail, and a proactive approach to problem-solving.
• Flexibility to adjust hours as hospital needs require.

Qualifications
Veterinary hospital management experience is preferred. Candidates should bring strong organizational and interpersonal skills, knowledge of veterinary practice operations, and a genuine commitment to team development and excellent client care.
Additional Information
Pay Range: $65,000-$70,000 annually + quarterly bonus opportunities
Relocation assistance may be provided for qualified candidates.
We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.
• Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.