Veterinary Practice Leader | Operations & Growth

Veterinary Practice Partners; New York (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan with company match

Paid time off

Employee pet discount

401(k) with a generous company match

Job summary

Northside Veterinary Clinic in Brooklyn, NY is seeking a full-time Practice Manager to lead our team of veterinarians, technicians, and support staff.

You will oversee daily operations, scheduling, client service, budgeting, and marketing efforts, with a focus on efficiency and outstanding patient care. This role requires a proactive leader with a strong hospital operations background and a commitment to exemplary client experience.

Qualifications

• Must have previous management experience in a veterinary setting.
• Strong leadership, organizational, and prioritization skills.
• Excellent communication and customer service abilities.
• Proficient with computer systems and office software.

Responsibilities

• Oversee day-to-day operations with partners and directors.
• Manage staff scheduling to ensure coverage and efficiency.
• Collaborate with veterinarians and technicians to maintain high patient care standards.
• Monitor patient flow and clinic efficiency to reduce wait times.
• Develop client retention, outreach, and marketing initiatives.
• Oversee budgeting, financial reporting, and revenue monitoring.
• Lead front desk operations and client communications.
• Guide staff development, evaluations, and conflict resolution.

Skills

Leadership

Staff scheduling

Customer service

Time management

Communication

Conflict resolution

Data management

Problem solving

Team collaboration

Organization

Tools

Teams

Microsoft Office

Slack

Practice management software

Job description

Northside Veterinary Clinic in Brooklyn, NY is seeking a full-time Practice Manager to lead our team of veterinarians, technicians, and support staff.

You will oversee daily operations, scheduling, client service, budgeting, and marketing efforts, with a focus on efficiency and outstanding patient care. This role requires a proactive leader with a strong hospital operations background and a commitment to exemplary client experience.