Veterinary Clinic Operations Leader

Vetpracticepartners; New York (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

All the benefits you deserve — medical

Paid time off

Employee pet discount

401(k) with company match

Job summary

Northside Veterinary Clinic in Brooklyn seeks a full-time Practice Manager to lead veterinary operations and staff across the hospital. You will drive daily operations, optimize patient flow, and ensure outstanding client service while upholding the clinic's high standards of care.

With a background in hospital management and a proven ability to balance business needs with staff development, you’ll oversee scheduling, budgeting, marketing outreach, and performance evaluations to support our

Qualifications

• Experience overseeing hospital operations in veterinary settings.
• Balancing business and staff needs with organization and prioritization; data interpretation.
• Strong leadership and proactive problem-solving in a clinic environment.

Responsibilities

• Oversee daily operations with Partner Doctors and Directors.
• Schedule staff to ensure coverage and efficient workflow.
• Collaborate with veterinarians to maintain high patient care standards.
• Improve patient flow and reduce wait times.
• Develop client retention and outreach programs.
• Lead marketing and promotions to attract new clients.
• Build relationships with clients and community partners.
• Manage budget, financial reports, and expenses.
• Oversee billing and insurer claims; handle client accounts.
• Supervise front desk operations and client communications.
• Conduct performance evaluations and staff development.
• Ensure facility and equipment maintenance and cleanliness.

Skills

Leadership

Time management

Communication

Data management

Problem-solving

Customer service

Teamwork

Tools

Teams

Microsoft Office

Slack

Practice management system

Job description

Northside Veterinary Clinic in Brooklyn seeks a full-time Practice Manager to lead veterinary operations and staff across the hospital. You will drive daily operations, optimize patient flow, and ensure outstanding client service while upholding the clinic's high standards of care.

With a background in hospital management and a proven ability to balance business needs with staff development, you’ll oversee scheduling, budgeting, marketing outreach, and performance evaluations to support our