Veterinary Outpatient Triage Assistant - Weekday Overnight

Innovetive PetCare; Chattanooga (TN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Innovetive PetCare’s Animal Emergency & Specialty Center of Chattanooga is seeking a Veterinary Outpatient Triage Assistant for the Monday–Thursday 9:00 PM–7:00 AM shift. You’ll triage emergency patients, take histories, and assist in a fast-paced, 24‑hour veterinary hospital with a team of experienced professionals.

This role welcomes veterinary assistants or new entrants to emergency medicine. Training is available, with emphasis on compassionate patient care, teamwork, and professional growth

Qualifications

• Previous veterinary experience preferred but not required.
• Willingness to train and grow in emergency veterinary medicine.
• Strong work ethic, positive attitude, and genuine care for animals.

Responsibilities

• Triage incoming emergency veterinary patients and identify those needing immediate attention.
• Obtain and document patient histories and vital signs.
• Safely restrain patients for examinations and procedures.
• Assist veterinarians with diagnostics, treatments, and patient care.
• Prepare and dispense medications as directed.
• Monitor and support patients throughout their visit.
• Communicate with pet owners with compassionate, professional service.
• Maintain clean, organized treatment areas and equipment.

Skills

Triage patients

Vital signs

History documentation

Client communication

Team collaboration

Empathy

Job description

Veterinary Outpatient Triage Assistant - Weekday Overnight

Department: Veterinary Assistants

Employment Type: Full Time

Location: Chattanooga, Tennessee

Compensation: $17.00 - $18.75 / hour

Description

Animal Emergency & Specialty Center of Chattanooga | Chattanooga, TN

Schedule: Full-Time | Monday–Thursday | 9:00 PM–7:00 AM

Are you passionate about veterinary medicine and interested in emergency and critical care? Are you looking for an opportunity to build your skills, work alongside experienced veterinary professionals, and grow your career in a fast-paced emergency hospital?

Animal Emergency & Specialty Center of Chattanooga is East Tennessee’s premier provider of 24-hour veterinary emergency and specialty care. Our highly trained, compassionate team provides advanced services including Emergency & Critical Care, Surgery, Oncology, and Internal Medicine.

We invest in our team because your success is our success!

About the Position

Animal Emergency & Specialty Center of Chattanooga (AESC) is looking for a compassionate, dependable, and motivated Veterinary Triage Assistant to join our overnight emergency team! This is a full-time position working Monday–Thursday 9:00 PM to 7:00 AM.

This is an excellent opportunity for a Veterinary Assistant, Veterinary Technician Assistant, animal care professional, or someone looking to begin or grow a career in emergency veterinary medicine. Previous veterinary experience is preferred but not required. Veterinary assistant experience, animal hospital experience, kennel experience, shelter experience, animal care experience, or other hands-on experience working with animals is a plus.

We are willing to train the right candidate who brings a strong work ethic, positive attitude, willingness to learn, and genuine passion for helping animals.

Your day-to-day responsibilities will include:

• Triage incoming emergency veterinary patients and help identify patients requiring immediate attention
• Obtain and document patient histories and vital signs
• Safely restrain patients for examinations, diagnostics, and procedures
• Assist veterinarians and veterinary technicians with diagnostics, treatments, and patient care
• Prepare and dispense medications as directed
• Monitor and support patients throughout their visit
• Communicate with pet owners and provide compassionate, professional customer service
• Demonstrate empathy and emotional intelligence when supporting clients during stressful or emotional situations
• Maintain clean, organized, and properly stocked treatment and patient care areas
• Clean and sanitize equipment and hospital areas
• Work collaboratively with veterinarians, veterinary technicians, assistants, and client service team members
• Help maintain an efficient workflow in a fast-paced 24-hour emergency veterinary hospital

We are looking for someone who is:

• Passionate about animal care and veterinary medicine
• Interested in emergency veterinary medicine and critical care
• Dependable and committed to providing excellent patient care
• Able to remain calm and focused in a fast-paced environment
• A strong communicator and team player
• Compassionate and comfortable communicating with clients during difficult situations
• Eager to learn new skills and grow professionally
• Organized, attentive to detail, and able to prioritize multiple tasks
• Comfortable working with dogs and cats of varying sizes, temperaments, and medical conditions

Because we are a 24-hour emergency and specialty veterinary hospital, flexibility for occasional nights, weekends, and holidays may be required.

Benefits

• Competitive pay
• Medical, dental, and vision insurance
• Company-matched 401(k)
• Paid Time Off (PTO)
• Continuing education opportunities and benefits
• Training and career development
• Opportunities to learn alongside experienced emergency and specialty veterinary professionals
• A collaborative, supportive team environment
• The opportunity to build your career in emergency and specialty veterinary medicine

Join Our Emergency Veterinary Team