Veterinary Oncology Client Services Coordinator

Thrive Pet Care; Seattle (WA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401k

Pet perks (discounts)

Free CE courses

Job summary

Thrive Pet Healthcare seeks a Veterinary Client Service Representative for Radiation Oncology in Seattle. You will coordinate between clients and our veterinary staff, manage records, and ensure accurate communication with referring practices, delivering a compassionate client experience.

The role requires veterinary experience in oncology, strong communication skills, and comfort with technology across multiple platforms. Schedule is Mon-Thu, 8am-4pm; no weekends.

Qualifications

• 3–5 years of veterinary experience; medical or radiation oncology preferred.
• Strong relationship-building and customer service skills with clients and veterinary teams.
• Excellent written and verbal communication skills.
• Comfortable with technology, software, hardware, and basic troubleshooting.
• Ability to multitask and meet tight deadlines in a remote environment.

Responsibilities

• Coordinate between clients and veterinary staff; document patient records.
• Communicate with referring practices to obtain records and schedule information.
• Provide a compassionate, professional client experience for pet owners and partners.
• Schedule appointments and manage information across multiple platforms.
• Assist with invoicing, billing, and insurance processing.

Skills

Vet experience

Customer service

Communication

Tech-savvy

Remote work

Tools

Billing software

Job description

Thrive Pet Healthcare seeks a Veterinary Client Service Representative for Radiation Oncology in Seattle. You will coordinate between clients and our veterinary staff, manage records, and ensure accurate communication with referring practices, delivering a compassionate client experience.

The role requires veterinary experience in oncology, strong communication skills, and comfort with technology across multiple platforms. Schedule is Mon-Thu, 8am-4pm; no weekends.