Veterinary Oncology Client Services Coordinator

Ethos Veterinary Health; Campbell (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Uniforms

Job summary

Ethos Veterinary Health's Sage Campbell location is seeking a Specialty Client Service Coordinator – Oncology to deliver compassionate client care for pets undergoing cancer treatment. You will be the first contact for owners, manage appointments, and assist with billing and insurance questions, working closely with the oncology team.

The role includes coordinating client flow, compiling medical charts, data entry into the hospital system, and handling payments alongside other administrative

Qualifications

• High school diploma required.
• 1+ years of customer service experience - veterinary hospital experience strongly preferred.
• 1+ years of hospitality experience (e.g., creating a friendly and receptive environment for clients)
• Competent computer skills including reliable and consistent ability to enter data into medical records
• Effective working knowledge of MS-Office Suite (Word, Excel, Outlook)
• Type 45+ wpm and use 10-key calculator

Responsibilities

• Greeting clients and being the first face of SAGE Campbell
• Answering phone calls, scheduling appointments, and preparing our clients for their visit
• Helping coordinate workflow between clients and the clinical team
• Compiling veterinary medical charts
• Entering client and patient data into our hospital information system
• Collecting payments and other administrative duties

Skills

Customer service

Hospitality

Data entry

Typing 45 wpm

Education

High school diploma

Tools

MS Office Suite

Job description

Ethos Veterinary Health's Sage Campbell location is seeking a Specialty Client Service Coordinator – Oncology to deliver compassionate client care for pets undergoing cancer treatment. You will be the first contact for owners, manage appointments, and assist with billing and insurance questions, working closely with the oncology team.

The role includes coordinating client flow, compiling medical charts, data entry into the hospital system, and handling payments alongside other administrative