Veterinary Office Manager

Lincoln Heights Animal Hospital; San Antonio (TX); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Employee pet care discounts

Performance bonus opportunities

Professional growth opportunities

Job summary

Lincoln Heights Animal Hospital is seeking an Office Manager to oversee the daily operations of our reception team and support the hospital’s overall efficiency. You will work closely with veterinarians and staff to maintain exceptional client service and a positive workplace culture.

The role requires strong leadership, organization, and communication skills, with experience in supervising front-office operations and HR-like tasks.

Qualifications

• Previous experience in Office/Practice/Operations management or supervision.
• Strong leadership, communication, and organizational skills.
• Excellent customer service and problem-solving abilities.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office and general computer systems.

Responsibilities

• Supervise and support the reception team.
• Assist with hiring, onboarding, training, scheduling, and employee development.
• Serve as the primary resource for human resources functions and staff support.
• Ensure exceptional customer service and efficient front office operations.
• Monitor and improve office workflows and administrative processes.
• Assist with inventory management and ordering.
• Oversee cash handling procedures and daily financial accountability.
• Maintain administrative records and clinic policies.
• Work closely with doctors and staff to promote communication and teamwork.
• Assist ownership with administrative projects as needed.

Skills

Leadership

Communication

Organizational skills

Customer service

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

Position Summary

The Office Manager will oversee the daily operations of our reception team while supporting the overall efficiency of the hospital. This individual will work closely with the veterinarians and support staff to maintain exceptional client service, promote a positive workplace culture, and ensure smooth day-to-day operations.

Responsibilities

• Supervise and support the reception team.
• Assist with hiring, onboarding, training, scheduling, and employee development.
• Serve as the primary resource for many human resources functions and staff support.
• Ensure exceptional customer service and efficient front office operations.
• Monitor and improve office workflows and administrative processes.
• Assist with inventory management and ordering.
• Oversee cash handling procedures and daily financial accountability.
• Maintain administrative records and clinic policies.
• Work closely with the doctors and staff to promote communication and teamwork.
• Assist ownership with administrative projects as needed.

Qualifications

• Previous experience as an Office Manager, Practice Manager, Operations Manager, or Supervisor.
• Strong leadership, communication, and organizational skills.
• Excellent customer service and problem-solving abilities.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office and general computer systems.

Preferred Qualifications

• Veterinary or medical office experience.
• Human resources experience.
• Inventory management experience.
• Experience with veterinary practice management software.

Benefits

• Competitive hourly pay based on experience.
• Performance bonus opportunities.
• Health insurance.
• Paid time off and paid holidays.
• Employee pet care discounts.
• Leadership role with opportunities for professional growth.
• Stable, privately owned practice serving the Alamo Heights community for over 30 years.

Company Description

Lincoln Heights Animal Hospital has proudly served the Alamo Heights community for over 30 years. As a privately owned small animal veterinary hospital, we are committed to providing exceptional veterinary care while fostering a supportive, collaborative workplace for our team.