Veterinary Hospital Operations & Client Experience Lead

Colleyville Animal Clinic; Texas; On-site; USD 60,000 - 100,000; Full time

Job summary

Colleyville Animal Clinic in Colleyville, Texas, seeks a Hospital Manager to lead daily operations and support exceptional veterinary medicine, compassionate patient care, and top-notch client service. In this role, you’ll oversee scheduling, staffing, inventory, facilities, and administrative functions, while ensuring efficient workflows, strong team culture, and financial stewardship.

You will work with the Chief of Staff, veterinarians, technicians, and support staff to maintain high

Qualifications

• Proven leadership and people-management experience in a veterinary/healthcare setting.
• Strong organizational and communication skills.
• Experience with scheduling and workforce management.
• Knowledge of budgeting, inventory control, and financial oversight.
• Customer-service oriented with a focus on client satisfaction.

Responsibilities

• Oversee the daily operations of the veterinary hospital, including scheduling, staffing, patient flow, inventory, facilities, and administrative functions.
• Ensure the hospital maintains efficient workflows while preserving a high standard of patient and client care.
• Coordinate with veterinarians and department leads to address operational challenges and improve hospital performance.
• Monitor hospital policies, procedures, safety standards, and regulatory requirements.
• Maintain a clean, organized, welcoming, and safe environment for patients, clients, and employees.

Skills

Leadership

People management

Operations management

Scheduling

Budgeting

Customer service

Communication

Team collaboration

Problem solving

Decision making

Job description

Colleyville Animal Clinic in Colleyville, Texas, seeks a Hospital Manager to lead daily operations and support exceptional veterinary medicine, compassionate patient care, and top-notch client service. In this role, you’ll oversee scheduling, staffing, inventory, facilities, and administrative functions, while ensuring efficient workflows, strong team culture, and financial stewardship.

You will work with the Chief of Staff, veterinarians, technicians, and support staff to maintain high