Veterinary Hospital Manager - Lead Growth & Care

VCA Animal Hospitals; Portland (OR); On-site; USD 67,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Pet care discounts

Job summary

VCA Woodstock Animal Hospital in Portland, Oregon seeks an experienced Hospital Manager to lead our team and oversee clinical, technical, and administrative operations. You will mentor staff, drive revenue, manage budgets, and ensure top-tier patient care and client service.

The role requires strong HR experience, marketing acumen, and a results-driven approach, with collaboration with the Medical Director and Regional Management. Competitive pay and industry benefits offered.

Qualifications

• 2–3 years of customer service and financial budget management experience.
• Knowledge of sales and marketing techniques.
• Excellent verbal and written communication skills.
• Ability to make decisions, delegate responsibility and achieve results with hospital team members.
• Professional comportment and appearance, with excellent interpersonal skills.
• Respect for and willingness to work with clients and their pets.
• Must be able to handle multiple tasks and changing priorities.
• Bachelor’s degree in related field preferred; veterinary hospital experience is a plus.

Responsibilities

• Direct and develop the veterinary, technical and administrative staff toward quality patient care and client service; help set objectives and policies for efficient operations.
• Oversee hiring, reviews, discipline, and terminations with Regional Management approval.
• Review the P&L monthly; partner with Medical Director to increase revenue and manage expenses; assist with annual budget planning.
• Demonstrate an ownership mindset and support staff to ensure smooth hospital operations and growth.
• Minimize patient stress and advise referrals when it improves prognosis.
• Maintain client/patient records and logs; assist with follow-up and case management.

Skills

Customer service

Budget management

Sales & Marketing

Communication

Decision making

Professionalism

Multitasking

Client relations

Education

Bachelor's degree preferred

Job description

VCA Woodstock Animal Hospital in Portland, Oregon seeks an experienced Hospital Manager to lead our team and oversee clinical, technical, and administrative operations. You will mentor staff, drive revenue, manage budgets, and ensure top-tier patient care and client service.

The role requires strong HR experience, marketing acumen, and a results-driven approach, with collaboration with the Medical Director and Regional Management. Competitive pay and industry benefits offered.