Veterinary Front Desk Supervisor: Lead Client Experience

Alliance Animal; Montebello (CA); Hybride; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Continuing Education Allowance

Tuition Assistance Program

Referral Bonus Program

Résumé du poste

Montebello Veterinary Hospital is seeking a Veterinary Reception Supervisor to lead the front desk team and oversee daily reception operations. You will manage scheduling, check-in/check-out, phones, emails, and payments while delivering exceptional client service and resolving escalated concerns.

Join a hospital focused on teamwork, growth, and patient care, with ongoing training and advancement opportunities. This on-site role offers competitive compensation and benefits for eligible staff.

Qualifications

• Previous experience as a Veterinary Receptionist is required.
• Supervisory or leadership experience is a plus.
• Strong communication, customer service, and interpersonal skills.
• Highly organized with excellent multitasking and computer skills.

Responsabilités

• Lead the front desk team and oversee daily reception operations.
• Manage scheduling, check-in/check-out, phones, emails, and payment processing.
• Deliver exceptional client service and resolve escalated concerns.
• Coordinate appointment scheduling to optimize hospital flow.
• Maintain a welcoming, organized reception area and collaborate with leadership.

Description du poste

Montebello Veterinary Hospital is seeking a Veterinary Reception Supervisor to lead the front desk team and oversee daily reception operations. You will manage scheduling, check-in/check-out, phones, emails, and payments while delivering exceptional client service and resolving escalated concerns.

Join a hospital focused on teamwork, growth, and patient care, with ongoing training and advancement opportunities. This on-site role offers competitive compensation and benefits for eligible staff.