Veterinary Front Desk Specialist - Growth & Stability

Hawksprairieveterinaryhospital; Lacey (WA); On-site; USD 24,108 - 25,485; Full time

Benefits offered by this job

401(k) matching

Health insurance

Tuition support program

Sick time/Paid time off

Employee discounts on services

Continuing education allowance

Quarterly Team Rewards Bonus

Job summary

A well-respected veterinary practice in Lacey, WA is hiring a full-time Veterinary Receptionist. The position is front-desk focused, requiring strong customer service skills and the ability to multitask in a fast-paced environment. The ideal candidate will be organized, professional, and foster a welcoming atmosphere for clients and patients. This practice offers numerous benefits, including health insurance, retirement plans, and professional development opportunities, making it an appealing place to work for motivated individuals.

Qualifications

• Prior experience in a customer service or administrative role, preferably in the veterinary or medical field.
• Exceptional verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional demeanor, reliability, and strong work ethic.
• Basic proficiency with computers and scheduling software.

Responsibilities

• Greet clients and patients in a professional, welcoming manner.
• Answer high-volume phone lines and respond to client inquiries.
• Schedule appointments accurately and efficiently.
• Process payments, manage check-ins, and check-outs.
• Maintain accurate and organized client records.
• Collaborate with medical and administrative teams to ensure timely patient care.
• Maintain a clean, orderly, and professional front desk and lobby area.

Skills

Customer service experience

Communication skills

Organizational skills

Basic computer skills

Job description

A well-respected veterinary practice in Lacey, WA is hiring a full-time Veterinary Receptionist. The position is front-desk focused, requiring strong customer service skills and the ability to multitask in a fast-paced environment. The ideal candidate will be organized, professional, and foster a welcoming atmosphere for clients and patients. This practice offers numerous benefits, including health insurance, retirement plans, and professional development opportunities, making it an appealing place to work for motivated individuals.