Veterinary Front Desk Specialist - Client Care

Nob Hill Animal Clinic; Plantation (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Health insurance

Paid time off

Training & development

Job summary

A small animal veterinary practice in Plantation, FL, is seeking a customer service representative who will be the face of the clinic. The ideal candidate will have a high school diploma and excellent communication skills, both in English and Spanish preferred. Responsibilities include managing client interactions, processing payments, and assisting with scheduling. Flexibility for various shifts is essential. This role offers opportunities for growth within a dynamic team environment.

Qualifications

• High school diploma or equivalent required.
• Excellent communication with clients and team members.
• Ability to manage a high volume of calls efficiently.
• Strong organizational skills with attention to detail.
• Flexibility for various shift hours including weekends and holidays.
• Positive attitude under pressure.

Responsibilities

• Greet clients and manage client communications.
• Process payments and explain fees to clients.
• Assist with marketing and outreach efforts.
• Organize and manage client schedules and appointments.
• Maintain a clean and organized work area.

Skills

Effective communication

Organizational skills

Customer service

Detail-oriented

Bilingual (English and Spanish)

Education

High school diploma

Tools

Google Workspace

Basic office equipment

Job description

A small animal veterinary practice in Plantation, FL, is seeking a customer service representative who will be the face of the clinic. The ideal candidate will have a high school diploma and excellent communication skills, both in English and Spanish preferred. Responsibilities include managing client interactions, processing payments, and assisting with scheduling. Flexibility for various shifts is essential. This role offers opportunities for growth within a dynamic team environment.