Veterinary Front Desk Specialist

Covingtonveterinaryhospital; Fort Wayne (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

Covington Veterinary Hospital in Fort Wayne, Indiana is seeking client service representatives to provide exceptional customer service in a busy hospital environment. Responsibilities include answering phones, managing client inquiries, and maintaining patient records.

The ideal candidate will have a high school diploma and significant experience in an office environment. Experience in veterinary settings is preferred. This role requires multitasking and a compassionate approach towards clients and their pets.

Qualifications

• Genuine liking for animals and animal care environment.
• Ability to stay organized in a busy office.
• Understanding of veterinary terms and basic lab tests.

Responsibilities

• Answer and triage phone calls effectively.
• Manage client interactions and inquiries.
• Maintain professional appearance and office organization.

Skills

Communication

Multi-tasking

Critical thinking

Customer service

Education

High school diploma or equivalent

Tools

Practice management software

Job description

Covington Veterinary Hospital in Fort Wayne, Indiana is seeking client service representatives to provide exceptional customer service in a busy hospital environment. Responsibilities include answering phones, managing client inquiries, and maintaining patient records.

The ideal candidate will have a high school diploma and significant experience in an office environment. Experience in veterinary settings is preferred. This role requires multitasking and a compassionate approach towards clients and their pets.