Veterinary ER Hospital Manager

Ethos Discovery; Gilbert (AZ); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

CE allowance

Full health benefit packages

401K with a company match

Employee pet discounts

Paid Time Off

Job summary

AVECCC in Gilbert, AZ, is seeking a Hospital Manager to lead the 24-hour veterinary emergency and critical care hospital, partnering with the Managing Veterinarian and Hospital Director to drive revenue, manage costs, and ensure top-quality patient care and client service.

You will oversee scheduling, labor budgets, policy development (DEA and OSHA), and cross-department coordination between ER and Specialty teams to maintain smooth operations and exceptional teamwork.

Qualifications

• Supervisory and leadership experience.
• Multi-functional operations experience including budget and labor management.
• Customer service and marketing techniques.
• HR policies, including state and federal regulations.
• Standard operating procedures and protocol development.
• Staff management, including coaching, development, performance appraisals, and resolution management.

Responsibilities

• Collaborate in a leadership role with the Managing Veterinarian and Hospital Director as the 'owners' of the hospital's success.
• Oversee the hospital schedule and manage labor costs to budget.
• Develop and implement hospital policy, including DEA/Controlled Substances and OSHA compliance.
• Develop an in-depth understanding of the local market and relationships with referring veterinarians.
• Identify and execute short- and long-term plans for growth, including recruitment of doctors and other key team members, pricing strategies, space optimization, and equipment acquisition.

Job description

AVECCC in Gilbert, AZ, is seeking a Hospital Manager to lead the 24-hour veterinary emergency and critical care hospital, partnering with the Managing Veterinarian and Hospital Director to drive revenue, manage costs, and ensure top-quality patient care and client service.

You will oversee scheduling, labor budgets, policy development (DEA and OSHA), and cross-department coordination between ER and Specialty teams to maintain smooth operations and exceptional teamwork.