Veterinary Doctors Assistant, Surgery

Ethos Veterinary Health; Queen Creek (AZ); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

CE Allowance

Uniform Allowance

Paid License Renewal Fees

Paid Time Off

Employee Pet Discount

401k

Medical/Dental/Vision

Life Insurance

Job summary

ARISE is a 24-hour veterinary emergency and critical care hospital in Queen Creek, AZ, seeking a full-time Surgery Veterinary Doctor Assistant to support doctors in the surgery department and administrative tasks.

Responsibilities include collecting histories, preparing estimates, entering treatments, and ensuring timely diagnostics with clients. The role offers growth opportunities, a wellness-focused environment, and state-of-the-art tech like CT, MRI, and ultrasound.

Qualifications

• Excellent written and verbal communication.
• Proficient computer skills for records and scheduling.
• Ability to multi-task in a busy veterinary setting.
• Strong work ethic and professionalism in a clinical environment.
• Experience aligned with veterinary doctor assistant duties.

Responsibilities

• Collect initial histories and document in SOAP.
• Prepare estimates and discuss with owner.
• Utilize practice systems for treatments and care notes.
• Assist doctors in surgical and medical patient care.
• Communicate with clients about care and finances.
• Submit labs, radiology requests, and discharge instructions.
• Assist with postoperative follow-up calls and updates.
• Support other departments to increase efficiency.

Skills

Excellent communication skills

Strong computer skills

Multi-tasking ability

Work ethic and professionalism

Experience with veterinary procedures

Tools

EzyVet

SmartFlow

Otto Flow

Google Docs

Excel

Job description

ARISE is hiring a full time Surgery Veterinary Doctors Assistant

Anticipated Schedule

Surgery Doctors Assistants will likely work four 10-hour shifts during the weekdays. Start dates will be staggered depending on availability for training.

Benefits

• VTS Support
• CE Allowance
• Uniform Allowance
• Paid License Renewal Fees
• Paid Time Off
• Employee Pet Discount
• Shift/Weekend Pay Differential
• Opportunity for VTNE Reimbursement
• 401k
• Medical/Dental/Vision
• Disability Insurance
• Life Insurance

ARISE is a 24-hour veterinary emergency and critical care (AVECCC) and specialty hospital in Queen Creek, AZ. We have the most skilled doctors in the state and provide significantly complex treatments in the western US. The teams in this department work closely with surgeons, oncologists, internists, radiologists, and a critical care team to provide the highest quality care to our patients. The hospital provides an opportunity to work with state-of-the-art technology including, but not limited to, CT, MRI, and ultrasound. ARISE is an organization that prides itself on its core values to drive a dynamic culture. We offer a unique training program that offers many opportunities to learn and grow from Technician Assistant to our Senior Veterinary Technicians, shift leads, supervisors, and managers.

ARISE has a commitment to health and wellness, not only for our patients, but also for our staff. To help manage burnout and compassion fatigue, employees have access to an onsite social worker dedicated to their personal wellness. ARISE offers a competitive compensation package to include but not limited to: CE allowance, full health benefit packages, 401K with a company match, employee pet discounts, and Paid Time Off.

Job Purpose

The purpose of the Veterinary Doctor Assistant is toassistin providinghigh qualitymedical support and administrativeassistanceto the Doctor Team. The Veterinary Doctor Assistant will be assigned toassistthe Doctors withinthe surgery department.

Duties & Responsibilities of the Veterinary Doctor Assistant

• Collecting anddocumenting (in SOAP)initialpatient historiesand starting discharge instructions based on doctor recommended treatments. A knowledge of veterinary terminology isrequired,however, a general knowledge base of medical terminology is acceptable and veterinary specific can be learned
• Starting an estimate and reviewing with the owner based on doctor recommended treatments
• Communicating doctor approved estimate to either client liaison or directly to the client
• Utilizing and entering treatments intoSmartflowfor patient care as requested by the doctor
• Providing an excellent client experience by keeping clients informed on their pet’s care and ability to discuss finances with care and compassion
• Ensure diagnostics and treatments are being startedin a timely manner, including submission of laboratory samples and radiology requests
• Documenting lab results, treatments or other medical record details in SOAP as directed by the attending doctor
• Call in pharmacy prescriptions
• Facilitate patient discharge with clients
• Call clients for postoperative updates and to communicate basic diagnostic test results at the discretion of the doctor
• Anyadditionalduties to help increase the efficiency of the doctor team

Administrative Duties

Safety

• Follow OSHA requirements
• Follow practice’s health and safety protocols

Administrative

• Be proficient in using our veterinary practice-management software (EzyVet,SmartFlow,Otto Flow, Google Docs/Excel)
• Assist ClientExperience Specialists (front office)as necessary
• Attend staff and individual meetings as scheduled

Teamwork

• Participates in a positive manner in all group sizes.
• Refrains fromparticipatingingossip-leadsby example.
• Supportsteam members byassistingotherareas,is receptive to feedback and suggestions.
• Engages in active problem-solving vs. problem-identifying.
• Makes suggestions related to client/patient service improvements and hospital efficiency.

Required Knowledge/Skills

• Experience equivalent to job duties and responsibilities
• Excellent communication skills – written and verbal
• Strong computer skills
• Strong ability to multi-task
• Strong work ethic and professionalism

Physical

• Able to function within a busy, stressful work environment in a mature, professional manner
• Able to lift 60lbsin a safe manner
• Able to type, write and verbally converse
• Able to work the posted schedule

Preferred Skills:

• Medical transcription or scribe experience
• Technician assistant experience
• Client Experience/Client Relationship Building

Equal Employment Opportunity

ARISEis an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check and drug screen.