Veterinary Client Services Specialist | Growth & Impact

160244 Elk Park Animal Hospital; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

401(k) matching

Health, dental, vision

Job summary

AmeriVet is hiring a Client Service Representative (CSR) to be the first and last point of contact for clients. You will manage appointments, answer calls, and handle patient information while ensuring smooth communication with the medical team.

You’ll use our practice management system to keep records accurate, assist with billing, and help clients access care and online products. This role emphasizes empathy, organization, and the ability to thrive in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and compassionate client service.
• Prior customer service experience, preferably in veterinary or healthcare settings.
• Basic proficiency with technology and scheduling software.

Responsibilities

• Answer calls and emails promptly with professional, friendly service.
• Schedule appointments based on client needs and veterinarian availability.
• Use technology to send reminders and confirmations to keep clients informed.
• Process billing transactions and manage client records in the system.

Skills

Customer service

Communication

Multitasking

Tech-savvy

Education

High school diploma

Tools

Scheduling software

Job description

AmeriVet is hiring a Client Service Representative (CSR) to be the first and last point of contact for clients. You will manage appointments, answer calls, and handle patient information while ensuring smooth communication with the medical team.

You’ll use our practice management system to keep records accurate, assist with billing, and help clients access care and online products. This role emphasizes empathy, organization, and the ability to thrive in a fast-paced environment.