Veterinary Client Services Specialist

sovsc; Central Point (OR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Uniform Reimbursement

Paid Time Off (PTO) and Sick Leave Accrual

Significant Employee Pet Discount

401(k) with Employer Match

Comprehensive Medical, Dental, and Vision Insurance

Job summary

Southern Oregon Veterinary Specialty Center (SOVSC) is looking for a Client Services Liaison to communicate effectively with clients and support our veterinary team. The role includes facilitating financial discussions, managing appointments, and ensuring smooth operations while contributing to quality patient care.

Ideal candidates should be empathetic, skilled in customer service, and open to learning. Benefits include competitive pay, paid time off, and generous tuition reimbursement for veterinary education.

Qualifications

• Minimum of one year of customer service experience required.
• Experience in a veterinary or medical office preferred.
• Competence in safely handling and restraining animals.

Responsibilities

• Facilitate communication between clients, veterinarians, and staff.
• Handle financial conversations and answer client inquiries.
• Provide administrative support to the veterinary team.

Skills

Strong customer service skills

Communication skills

Proficiency in veterinary software systems

Ability to multitask

Education

High school diploma or equivalent

Training or certification in veterinary assistance

Tools

EzyVet

SmartFlow

Job description

Southern Oregon Veterinary Specialty Center (SOVSC) is looking for a Client Services Liaison to communicate effectively with clients and support our veterinary team. The role includes facilitating financial discussions, managing appointments, and ensuring smooth operations while contributing to quality patient care.

Ideal candidates should be empathetic, skilled in customer service, and open to learning. Benefits include competitive pay, paid time off, and generous tuition reimbursement for veterinary education.