Veterinary Client Service Representative - Dentistry

Accreditation Council for Graduate Medical Education; Sacramento (CA); On-site; USD 30,307 - 39,950; Full time

Job summary

Dentistry and Oral Surgery for Animals Sacramento, a Thrive Pet Healthcare Partner, is hiring a Veterinary Receptionist. The Veterinary Receptionist is responsible for greeting clients and patients, appointment scheduling, preparing medical records, and handling financial transactions with a focus on exceptional customer service.

A positive, team-oriented attitude is essential for this on-site role in Sacramento.

Qualifications

• Greeting clients and patients at the front desk.
• Scheduling appointments and managing calendars.
• Preparing and updating medical records.
• Answering and directing incoming phone calls; handling payments.

Responsibilities

• Greet clients and patients; ensure a warm, welcoming check-in.
• Schedule and coordinate appointments with clinicians.
• Prepare medical records and ensure accuracy and privacy.
• Answer calls, provide information, and direct inquiries appropriately.
• Process and balance payments; present financial options to clients.

Skills

Communication skills

Customer service

Team player

Veterinary front desk experience

Job description

Dentistry and Oral Surgery for Animals Sacramento, a Thrive Pet Healthcare Partner, is hiring a Veterinary Client Service Representative!

Thrive Pet Healthcare is excited to announce the opening of this brand-new specialty clinic, Dentistry and Oral Surgery for Animals Sacramento. Join our team of excellence as we launch and open on August 9th, 2026.

Dentistry and Oral Surgery for Animals in Sacramento, a Thrive Pet Healthcare Partner, is hiring a Veterinary Receptionist!

Dentistry and Oral Surgery for Animals in Sacramento invests heavily in our teams' growth and development. We provide an emotionally intelligent work environment and strive to maintain a positive work/life balance.

At Dentistry and Oral Surgery for Animals we pride ourselves in providing the best benefits package in the industry which includes health, life, vision, dental, PTO, paid holidays, uniform allowance, CE allowance, 401(k), paid parental leave, quarterly bonus program, impressive pet benefits, and much more!

Job Overview:

The Veterinary Receptionist is responsible for providing office support including greeting clients and patients, appointment scheduling, preparing medical records, answering and directing incoming phone calls, presenting and processing financial options, and processing and balancing financial payments. Strong customer service skills are crucial as the Veterinary Receptionist is the initial contact for customers.

Our Ideal candidate:

• Strong communication skills
• Exceptional customer service skills
• Team player
• Minimum of 2 years veterinary front desk experience

Dentistry and Oral Surgery for Animals is an exciting veterinary dentistry practice. We have a large clientele that we strive to meet or exceed their expectations. We foster a team atmosphere and we would like a positive, hard working Veterinary Receptionist to the team. If you are passionate about pets and providing exemplary customer service, come join us!! We look forward to hearing from you!

Compensation negotiable based on credentials and experience with a hourly pay range from $22-$29 hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.