Learning and Development Coordinator

Priority Dispatch Corp.; Malapardis (NJ); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

Professional development assistance

Tuition reimbursement

Flexible spending account

Life insurance

Job summary

Eclipse Specialty & Emergency Pet Care in Whippany, NJ, is seeking a Learning and Development Coordinator to design, implement, and oversee training programs for all hospital staff.

You will partner with the Nursing Manager and Employee Experience Manager to identify training needs, source and update materials, deliver sessions on clinical procedures, customer service, and safety, and ensure records and compliance.

Qualifications

• Bachelor’s degree in Veterinary Science, Education, or a related field.
• 3–5 years of experience in medical or veterinary healthcare with at least 2 years in training or supervisory role.
• Certification in training and development is a plus.
• Experience developing and delivering training programs for hospital staff.

Responsibilities

• Develop and implement training programs for new hires and ongoing staff development.
• Assess training needs via surveys, interviews, and consultations with department heads.
• Source and update training materials, manuals, and resources.
• Facilitate training sessions, workshops, and seminars on clinical procedures, customer service, and safety.
• Monitor and evaluate training effectiveness; adjust as needed.
• Maintain training records and ensure regulatory compliance.

Skills

Leadership

Organizational skills

Communication

Presentation abilities

Training program development

Multi-project management

Adult learning principles

Training software

Education

Bachelor’s degree in Veterinary Science, Education, or related field

Tools

Training software

Job description

Join Eclipse Specialty & Emergency Pet Care and discover a career that's both impactful and rewarding. As a key member of our team, you'll play a crucial role in upholding our high standard of care. This involves ensuring that all team members are proficient in hospital equipment, protocols, and skills. Additionally, you'll contribute to our continuous advancement in veterinary medicine by ensuring team members are kept up to date on the latest medical advancements. This commitment to excellence not only enhances the care we provide but also fosters ongoing professional growth and opportunities for all team members, from those new to veterinary medicine to those with extensive experience and advanced skill sets.About Eclipse Specialty & Emergency Pet Care:Eclipse Specialty & Emergency Pet Care is a modern specialty and emergency hospital located in Whippany, NJ. Our privately/employee-owned facility offers 24/7 emergency and critical care, along with cardiology, dentistry, internal medicine, oncology, surgery, and neurology services. Founded by three Board-Certified Specialist Veterinarians and a Licensed Veterinary Technician, Eclipse is driven by a vision to nurture, develop, and support our team's passion and expertise, enabling us to provide exceptional care for pets and their owners.What Sets Eclipse Apart?At Eclipse, we blend a team-oriented culture with cutting-edge veterinary medicine. Our core values guide everything we do, from hiring top talent and industry-leading clinicians to performing modern, state-of-the-art procedures. We offer a comprehensive range of advanced equipment, including CT, MRI, ultrasound, and in-house lab facilities. Most importantly, we prioritize our people. Our culture is built on integrity, respect, compassion, and a commitment to continual learning and growth. Eclipse is a place where nurses are empowered to do more, doctors are encouraged to think more, client care representatives are inspired to innovate more, and teams collaborate to provide exceptional care.The Role:The Learning and Development Coordinator is responsible for developing, implementing, and overseeing training programs for all hospital staff. This role ensures that employees are well-trained, knowledgeable, and compliant with hospital policies and industry standards. Collaborate with the Nursing Manager, Employee Experience Manager and other members of leadership to facilitate employee training and onboarding processes.Key Responsibilities:Develop and implement comprehensive training programs for new hires and ongoing staff development.Assess training needs through surveys, interviews, and consultations with department heads.Source and update training materials, manuals, and resources.Facilitate training sessions, workshops, and seminars on various topics, including clinical procedures, customer service, and safety protocols.Monitor and evaluate the effectiveness of training programs, making adjustments as needed.Maintain accurate records of training activities and employee progress.Ensure compliance with regulatory requirements and industry standards.Collaborate with other departments to identify and address training needs.Collaborate with the Employee Experience Manager on projects and hospital goals.Competencies:Strong leadership and organizational skills.Excellent communication and presentation abilities.Ability to assess training needs and develop effective programs.Proficiency in creating and updating training materials.Strong analytical and problem-solving skills.Ability to work collaboratively with various departments.Required Skills/Abilities:Familiarity with adult learning principles and training methodologies.Proficiency in using training software and tools.Strong attention to detail and accuracy.Ability to manage multiple projects and priorities simultaneously.Education and Experience:Bachelor’s degree in Veterinary Science, Education, or a related field preferred.Minimum of 3-5 years of experience in medical or veterinary healthcare industry, with at least 2 years in a training or supervisory role.Certification in training and development is a plus.Physical Requirements:Ability to lift and carry up to 30 pounds.Prolonged periods of standing, walking, and sitting.Ability to conduct training sessions in various settings, including clinical environments.Exposure to animals, including those that may be sick or injured.Equal Opportunity EmployerEclipse Specialty & Emergency Pet Care is an Equal Opportunity Employer, and we welcome applications from all qualified candidates. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.Job Type: Full-timeBenefits:401(k)Dental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offProfessional development assistanceTuition reimbursementVision insurance