Veterinary Client Care Specialist | Growth & Benefits

Veritas Veterinary Partners; San Rafael (CA); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Mental health support

Continuing education allowance

401k plan with company match

6 weeks paid parental leave

Paid time off

Double pay for holidays

Job summary

Veritas Veterinary Partners in San Rafael is seeking a Client Service Representative. In this role, you will prioritize client service, welcoming clients and maintaining communications about their pet's care. Candidates should have at least a year of experience in a veterinary setting and display strong communication and organizational skills. The position offers a competitive salary ranging from $25 to $28 per hour, along with a $1,000 sign-on bonus, generous benefits, and a commitment to work-life balance.

Qualifications

• Minimum of 1 year of experience working in a veterinary hospital.
• Ability to multitask in a chaotic environment while providing excellent client service.
• Commitment to develop long-term relationships with colleagues and clients.

Responsibilities

• Welcome clients in a friendly and compassionate manner.
• Educate clients regarding PESCM's services and practices.
• Handle invoices and payments accurately.

Skills

Strong communication skills

Organizational skills

Proactive thinking

Compassionate customer service

Job description

Veritas Veterinary Partners in San Rafael is seeking a Client Service Representative. In this role, you will prioritize client service, welcoming clients and maintaining communications about their pet's care. Candidates should have at least a year of experience in a veterinary setting and display strong communication and organizational skills. The position offers a competitive salary ranging from $25 to $28 per hour, along with a $1,000 sign-on bonus, generous benefits, and a commitment to work-life balance.