Veterinary Client Care Specialist | Evenings & Weekends

NVA General Practice; Chicago (IL); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision insurance

401(k) retirement savings plan

Paid Time Off (PTO)

Employee discounts

Job summary

NVA General Practice, located in Chicago, IL, is seeking a full-time or part-time Customer Service Representative. The ideal candidate will have at least 1 year of veterinary experience and 2 years in customer service. Responsibilities include scheduling appointments, answering phones, and providing an excellent client experience. The position offers a competitive hourly wage of $18.00 to $20.00 based on experience, alongside benefits such as insurance coverage and a 401(k) plan.

Qualifications

• Has at least 1 year of veterinary experience.
• At least 2 years of front desk/customer service experience required.
• Willingness to learn AviMark software.

Responsibilities

• Answer phones and process payments.
• Schedule appointments and ensure smooth client interactions.
• Work collaboratively with clients and veterinary staff.

Skills

Customer service experience in a veterinary setting

Scheduling appointments

Excellent communication skills

Compassionate and patient

Experience with AviMark software

Job description

NVA General Practice, located in Chicago, IL, is seeking a full-time or part-time Customer Service Representative. The ideal candidate will have at least 1 year of veterinary experience and 2 years in customer service. Responsibilities include scheduling appointments, answering phones, and providing an excellent client experience. The position offers a competitive hourly wage of $18.00 to $20.00 based on experience, alongside benefits such as insurance coverage and a 401(k) plan.