Veterinary Chief of Staff: Lead Care & Team Growth

Bfcareers; Mesa (AZ); On-site; USD 118,000 - 170,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Student debt relief

Paid time off

Job summary

Banfield Pet Hospital seeks a Chief of Staff to oversee hospital operations, lead the veterinary team, and ensure exceptional patient care and client service. The role emphasizes leadership, mentorship, and strategic planning to maximize productivity and quality of care.

The successful candidate will manage schedules, develop PDPs with Medical leadership, and champion Banfield guidelines across the hospital while maintaining a collaborative, high-performing environment.

Qualifications

• Must be a licensed DVM with strong clinical and leadership skills.
• Experience coaching and developing associate doctors.
• Proven ability to lead hospital operations and ensure high-quality care.

Responsibilities

• Lead hospital operations and veterinary team to deliver high-quality care.
• Mentor and develop veterinarians and staff.
• Ensure patient care and client service excellence while managing productivity.

Skills

Leadership

Client service

Communication

Mentoring

Strategic planning

Education

Doctor of Veterinary Medicine (DVM) or equivalent

Veterinary license in good standing

Two years clinical experience

1–3 years coaching/developing associates

Job description

Banfield Pet Hospital seeks a Chief of Staff to oversee hospital operations, lead the veterinary team, and ensure exceptional patient care and client service. The role emphasizes leadership, mentorship, and strategic planning to maximize productivity and quality of care.

The successful candidate will manage schedules, develop PDPs with Medical leadership, and champion Banfield guidelines across the hospital while maintaining a collaborative, high-performing environment.