Veterinary Chief of Staff: Lead Care & Team Excellence

Marsveterinary; Melbourne (FL); Hybrid; USD 118,000 - 170,000; Full time

Job summary

Banfield Pet Hospitals is seeking a Chief of Staff to manage the hospital, lead a high-performing veterinary team, and drive exceptional client service and productivity. The role emphasizes collaboration with practice managers and medical directors to maintain top clinical standards while optimizing hospital operations.

The position includes a significant leadership component and a focus on quality care, staff engagement and business performance across the hospital, ensuring adherence to

Responsibilities

• Lead the hospital team to ensure high-quality veterinary care and client service.
• Balance leadership duties (20-30%) with veterinary responsibilities (70-80%).
• Develop annual planning, budgeting and hospital productivity targets.

Job description

Banfield Pet Hospitals is seeking a Chief of Staff to manage the hospital, lead a high-performing veterinary team, and drive exceptional client service and productivity. The role emphasizes collaboration with practice managers and medical directors to maintain top clinical standards while optimizing hospital operations.

The position includes a significant leadership component and a focus on quality care, staff engagement and business performance across the hospital, ensuring adherence to