Chief of Staff: Veterinary Hospital Leader

Banfield Pet Hospital; Mesa (AZ); On-site; USD 118,000 - 170,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Continuing Education Allowance

Life Insurance

Job summary

Banfield Pet Hospital is seeking a Chief of Staff to oversee hospital operations, ensure top-tier veterinary care, and drive client satisfaction. The role blends leadership with veterinary practice to maximize productivity and service quality while fostering staff engagement.

The Chief of Staff will partner with Medical Directors, Practice Managers, and field leadership to develop plans, manage budgets, and champion Banfield guidelines across the hospital network.

Qualifications

• DVM/VMD or equivalent degree required.
• Veterinary license in good standing or eligibility for licensure.
• Two years clinical experience required.
• 1-3 years coaching and developing associate doctors required.

Responsibilities

• Lead hospital operations with a focus on veterinary care quality, client service, and associate engagement.
• Balance leadership duties (20-30%) with veterinary practice to maximize productivity.
• Mentor Veterinarians, manage schedules, and develop PDPs in partnership with Medical Director and Practice Manager.
• Ensure compliance with Banfield protocols and maintain high standards of care and service.

Job description

Banfield Pet Hospital is seeking a Chief of Staff to oversee hospital operations, ensure top-tier veterinary care, and drive client satisfaction. The role blends leadership with veterinary practice to maximize productivity and service quality while fostering staff engagement.

The Chief of Staff will partner with Medical Directors, Practice Managers, and field leadership to develop plans, manage budgets, and champion Banfield guidelines across the hospital network.