Veterinary Care Coordinator | Pet Emergency Reception

XPrep Learning Solutions LLC; Tennessee; Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Parental Leave

401(k) plan

Pet discounts

Wellbeing support

CE stipends

Career development

Grant Circle

Job summary

PetVet Care Centers' Airport Pet Emergency Clinic in Blountville, Tennessee, seeks a Veterinary Receptionist (Care Coordinator) to join a fast-paced after-hours emergency hospital team. This role blends administrative tasks with compassionate client service, supporting high-stakes pet care and hospital operations.

The position requires 18+ years, a high school diploma or GED, and provides training. Open shifts include evenings, overnights, weekends, and holidays with a strong emphasis on

Qualifications

• Applicants must be 18 years of age or older to be considered for this position.
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience.
• Training will be provided.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Data entry

Cash handling

Education

High school diploma or GED

Job description

PetVet Care Centers' Airport Pet Emergency Clinic in Blountville, Tennessee, seeks a Veterinary Receptionist (Care Coordinator) to join a fast-paced after-hours emergency hospital team. This role blends administrative tasks with compassionate client service, supporting high-stakes pet care and hospital operations.

The position requires 18+ years, a high school diploma or GED, and provides training. Open shifts include evenings, overnights, weekends, and holidays with a strong emphasis on