Veterinary Care Coordinator — 4-Day Week

PetVet Care Centers; Toledo (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid parental leave

401(k)

Team member pet discounts

Calm app access and 24/7 EAP

CE stipends and career development

Job summary

PetVet Care Centers’ Shoreland Animal Hospital in Toledo, OH seeks a Care Coordinator to deliver exceptional client service and support the hospital’s daily operations. The role aligns with typical Veterinary Receptionist duties and emphasizes teamwork, compassion, and professional growth.

Join a hospital with over 20 years of service across Northwest Ohio and Southern Michigan, offering a 4-day workweek, generous benefits, and a strong culture of care for pets and staff alike.

Qualifications

• Applicants must be 18 years of age or older.
• High school diploma or GED required.
• Knowledge of clerical procedures and ability to organize files and records.
• Excellent customer service skills.
• Previous Veterinary Experience on desk, at least 1 year minimum of experience.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Clerical organization

Veterinary desk experience

Education

High school diploma or GED

Job description

PetVet Care Centers’ Shoreland Animal Hospital in Toledo, OH seeks a Care Coordinator to deliver exceptional client service and support the hospital’s daily operations. The role aligns with typical Veterinary Receptionist duties and emphasizes teamwork, compassion, and professional growth.

Join a hospital with over 20 years of service across Northwest Ohio and Southern Michigan, offering a 4-day workweek, generous benefits, and a strong culture of care for pets and staff alike.