Veterinary Assistant, Surgical Pack Prep

Ethos Discovery; Austin (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Dental insurance

Vision insurance

Health Savings Account (HSA) / FSA

Life and Disability insurance

PTO and Holidays

Pet discount

Professional development

Tuition assistance

Uniform stipend

Retirement plan

Job summary

Austin Veterinary Emergency & Specialty Center (AVES) is hiring a Surgery Sterile Processing Assistant in Austin, TX. The role supports practitioners and techs, sterilizes, organizes instruments, and helps with lab work in a busy, 24/7 veterinary hospital.

We offer a comprehensive benefits package and a schedule of Wednesday through Saturday shifts from 7:00am to 6:00pm. Candidates should be reliable, service‑minded, and fluent in English.

Qualifications

• At least 2 years of customer service experience in a medical setting is required.
• Veterinary experience is preferred.
• A solid employment history with proven reliability.
• The ability to work independently while being self-driven and eager to grow.
• A proactive mindset, always looking for process improvements and opportunities for collaboration to streamline operations.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!

Responsibilities

• Assist in pack prep with cleaning and sterilizing instruments.
• Wrapping and organizing surgical instruments
• Assist with surgery laundry.
• Prepare lab samples for outgoing laboratories.
• Convey information in an accurate and professional way
• Invoicing/preparing estimates.
• Admitting/Discharging patients
• Assist Technicians when transporting patients to CT or procedure, radiology or recovery.
• Assist doctors in exam rooms by escorting clients to exam rooms, obtaining patient’s history from clients and recording it on patient’s medical record, obtaining and recording patient’s temperature and weight, assist doctor with patient’s examination.

Skills

Customer service in medical setting

Fluent English

Independent work

Proactive mindset

Veterinary experience preferred

Job description

Surgery Sterile Processing Assistant

$20 - $24/hr. | Austin Veterinary Emergency & Specialty | Austin, TX

At Austin Veterinary Emergency & Specialty (AVES), we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital. As part of this continued growth, we’re hiring for multiple positions across departments. We’re seeking highly skilled, self-motivated, and team-oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine.

Compensation

• $20 -$24/hr. based on experience

Benefits

• 401(k) with matching
• Health, Dental, and Vision insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Life and Disability insurance
• Paid Time Off (PTO) and Holidays
• Employee Assistance Program and Discounts (including Pet Discount)
• Professional development and tuition assistance
• Uniform stipend
• Retirement plan

Schedule

• Full Time
  • Wednesday - Saturday: 7:00am - 6:00pm

Job Description

Veterinary Assistants are required to assist the practitioners and Licensed Veterinary Technicians to the fullest possible extent, to help improve the quality of care given to the patients of Austin Veterinary Emergency & Specialty Center and to aid in achieving greater efficiency by relieving them of technical work and administrative detail. This position requires flexibility to assist in many areas while timely managing major responsibilities.

Responsibilities

• Assist in pack prep with cleaning and sterilizing instruments.
• Wrapping and organizing surgical instruments
• Assist with surgery laundry.
• Prepare lab samples for outgoing laboratories.
• Convey information in an accurate and professional way
• Invoicing/preparing estimates.
• Admitting/Discharging patients
• Assist Technicians when transporting patients to CT or procedure, radiology or recovery. Help with moving the patient and attaching monitors to patient.
• Assist doctors in exam rooms by escorting clients to exam rooms, obtaining patient’s history from clients and recording it on patient’s medical record, obtaining and recording patient’s temperature and weight, assist doctor with patient’s examination.
• Help with end of day duties.
• Assist in keeping patients clean and dry at all times
• Clean the radiology suite (between patients and daily cleaning of the floor, and areas around the table, shelf, and computer). Hair should be vacuumed from behind the radiology table weekly at a minimum.
• Help Technicians and Doctors with outpatients or patients being discharged. This may include patient restraint, assisting with bandage changes, checking hygiene of a patient before it leaves or assisting clients with a patient.

Additional Duties

• Restrain for various procedures, treatments, and exams.
• Assist Technicians with placing a patient under anesthesia. This includes, but is not limited to: patient restraint, hooking up monitoring equipment, vacuuming during prep/shave of patient, and sterile prep.
• Recognize the limits of your knowledge. If you are not absolutely confident that you know the answer to a client’s question, do not answer it. Ask another staff member for help.
• Prepare appointments for next day with necessary records.
• Make notes in patient files or the computer record of all relevant phone or in-person conversations with clients. Initial all entries.
• Help maintain anesthesia machines and monitors.
• Access digital radiographs utilizing Qlink software.
• Operate portable and stationery digital radiography units.
• Accurately record, maintain and review medical records by recording daily treatment plans (including nights, weekends and holidays), all diagnostics, patient progress notes and recording services or goods on the medical record with attached fees for invoicing.
• Communicate patient status to doctors, other Technicians, and clients.
• Report all service and maintenance issues on all equipment in Internal Medicine, Surgery, ICU, kennel and pharmacy including but not limited to: Idexx chemistry machines, oxygen/environmental cage and heated cages to the Tech Lead/ Supervisor.
• Assist other PCPs when necessary.
• Prepare for next days treatments by restocking supplies in Central Sterile, OR’s, Induction, or any other area of the hospital that is needed.
• Prepare patients for discharge, being especially careful to ensure that patients being discharged are well-groomed and in a medically appropriate state.
• Maintain cleanliness and order in all areas of the hospital.
• Perform daily and weekly cleaning duties.

Qualifications

• At least 2 years of customer service experience in a medical setting is required
• Veterinary experience is preferred.
• A solid employment history with proven reliability.
• The ability to work independently while being self-driven and eager to grow.
• A proactive mindset, always looking for process improvements and opportunities for collaboration to streamline operations.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!

Why Choose AVES?

• Work alongside a compassionate, dedicated team of veterinary professionals.
• Thrive in a dynamic, fast-paced environment where no two days are the same.
• Make a direct impact on the lives of pets and their families during critical times.
• Receive continuous training and growth opportunities—we’re passionate about teaching!
• Enjoy a competitive salary and benefits package.

Why AVES?

Austin Veterinary Emergency and Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology.

We’ve Moved! AVES has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive.

Our core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands‑on training for our support staff.

Nearby Communities

• Austin, TX
• Round Rock, TX
• Cedar Park, TX
• Georgetown, TX
• Leander, TX
• Pflugerville, TX
• Hutto, TX
• Kyle, TX
• Buda, TX
• Lakeway, TX
• Bee Cave, TX
• Dripping Springs, TX
• Liberty Hill, TX
• Manor, TX
• Elgin, TX
• Bastrop, TX

About Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world‑class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic‑caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two‑way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Equal Opportunity Employer

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.