Veterinary Assistant, Emergency & Critical Care

Ethos Discovery; Austin (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

401(k) with matching

Health, Dental, and Vision insurance

Paid Time Off

Employee Assistance Program

Professional development

Uniform stipend

Job summary

Ethos Discovery is seeking a Veterinary Assistant for Emergency & Critical Care at the Austin Veterinary Emergency & Specialty Center. The role requires assisting practitioners and Licensed Veterinary Technicians to improve care quality for patients.

The ideal candidate has a High School Diploma or equivalent, a minimum of 1 year experience, and is comfortable in a fast-paced environment. We offer a competitive salary and a comprehensive benefits package including health insurance and retirement

Qualifications

• At least 1 year of experience as a veterinary assistant preferred.
• Culture builders - team players eager to promote a positive work environment.
• Individuals willing to go the extra mile for the best patient and client experience.

Responsibilities

• Provide patient restraint and follow safety protocols.
• Support technicians with inpatient, outpatient, and triage tasks.
• Prepare lab samples, manage invoicing, and assist with patient admissions.
• Maintain cleanliness and hygiene in exam rooms and suites.

Skills

Veterinary assistance

Client service

Team collaboration

Adaptability

Fluent English

Education

High School Diploma or equivalent

Job description

Veterinary Assistant, Emergency & Critical Care

$19 - $25/hr. | Austin Veterinary Emergency & Specialty | Austin, TX

At Austin Veterinary Emergency & Specialty (AVES), we have recently expanded - adding new doctors, enhancing our services, and growing our departments - now operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital. As part of this continued growth, we're hiring for multiple positions across departments. We're seeking highly skilled, self-motivated, and team-oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine.

Compensation

• $19 -$25/hr. based on experience

Benefits

• 401(k) with matching
• Health, Dental, and Vision insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Life and Disability insurance
• Paid Time Off (PTO) and Holidays
• Employee Assistance Program and Discounts (including Pet Discount)
• Professional development and tuition assistance
• Uniform stipend
• Retirement plan

Schedule

• Full Time (Multiple Positions Available)
  • Day Shifts
    • Sunday - Wednesday: 4:00am - 2:00pm (1 Hour Lunch)
    • Thursday - Saturday: 4:00am - 4:00pm (1 Hour Lunch)
  • Swing Shifts
    • Sunday - Wednesday: 4:00pm - 4:00am (1 Hour Lunch)
    • Thursday - Saturday: 4:00pm - 4:00am (1 Hour Lunch)
  • Overnight
    • Sunday - Wednesday: 8:00pm - 7:00am (1 Hour Lunch)

Job Description

ER & CC Veterinary Technician Assistants are required to assist the practitioners and Licensed Veterinary Technicians to the fullest possible extent, to help improve the quality of care given to the patients of Austin Veterinary Emergency & Specialty Center and to aid in achieving greater efficiency by relieving them of technical work and administrative detail. This position requires flexibility to assist in many areas while timely managing major responsibilities.

Primary Responsibilities

• Provide patient restraint and follow safety protocols for exams, procedures, and treatments
• Support technicians with inpatient, outpatient, triage, anesthesia, and transport tasks
• Assist in post-operative care, patient recovery, and ongoing treatments
• Prepare lab samples, manage invoicing, and assist with patient admissions and discharges
• Escort clients, record patient history and vitals, and assist doctors during exams
• Maintain cleanliness and hygiene in exam rooms, radiology, and CT suites
• Ensure PPE is inspected annually and help with general end-of-day and discharge duties
• Support ultrasounds and other diagnostic procedures under technician guidance

Secondary Responsibilities

• Perform and prepare lab tests (e.g., PCV, TP, chemistries) using Idexx and Antech; manage lab forms and sample shipments
• Maintain accurate patient records and ensure all lab results are filed and entered
• Collect and handle blood and urine samples
• Operate and maintain digital radiography units, anesthesia machines, and monitors
• Record treatments, diagnostics, and communications in medical records with proper invoicing
• Communicate patient updates to doctors, technicians, and clients professionally
• Know limits of knowledge- seek support when unsure; document all client interactions
• Report equipment issues across multiple departments
• Assist Primary Care Providers (PCPs) as needed

Qualifications

• High School Diploma or equivalent
• At least 1 year of experience as a veterinary assistant, dedicated to providing outstanding client service and excellent patient care preferred.
• Culture builders - team players eager to promote trust, collaboration, and a positive work environment.
• Adaptability - individuals willing to go the extra mile to ensure the best patient and client experience.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!

Why Choose AVES?

• Work alongside a compassionate, dedicated team of veterinary professionals.
• Thrive in a dynamic, fast-paced environment where no two days are the same.
• Make a direct impact on the lives of pets and their families during critical times.
• Receive continuous training and growth opportunities- we're passionate about teaching!
• Enjoy a competitive salary and benefits package.

Why AVES?

Austin Veterinary Emergency & Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology and now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology.

We've Moved! AVES has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive.

Our core values - Kindness, Integrity, Collaboration, and Consistency are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands‑on training for our support staff.

Nearby Communities

• Austin, TX
• Round Rock, TX
• Cedar Park, TX
• Georgetown, TX
• Leander, TX
• Pflugerville, TX
• Hutto, TX
• Kyle, TX
• Buda, TX
• Lakeway, TX
• Bee Cave, TX
• Dripping Springs, TX
• Liberty Hill, TX
• Manor, TX
• Elgin, TX
• Bastrop, TX

About Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic‑caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two‑way street. You'll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Join Us

At Ethos, this isn't just a job, it's an opportunity to practice medicine at the highest level and help shape the future of veterinary care.

Equal Opportunity Employer

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.