Veterinary Assistant & Shift Lead - Client Care

Bfcareers; North Charleston (SC); On-site; USD 2,093,000 - 2,674,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

Paid time off

401(k) retirement plan

Employee discount on pet care

Job summary

Banfield Pet Hospital seeks a paraprofessional to support veterinary staff, recruit clients, and ensure smooth hospital operations. You will help educate clients on preventive care and wellness plans while maintaining high standards of care and safety.

You will assist with client intake, documentation, and scheduling, and support the veterinary team in general duties, including perioperative tasks and post-care guidance.

Qualifications

• Actively promote hospital services to recruit new clients.
• Provide professional client service and support to medical staff.
• Assist veterinary team with paraprofessional duties within state rules.
• Support hospital operations to maximize patient flow and productivity.

Responsibilities

• Live by Banfield’s Five Principles in daily work.
• Recruit new clients by promoting available hospital services.
• Route clients and pets to ensure smooth workflow and optimal care.
• Educate clients about Optimum Wellness Plans and preventive care.
• Assist with client documentation, appointments, and invoicing.
• Handle prep work and facility cleanliness for safety and efficiency.
• Assist with surgery as applicable and monitor hospitalized pets.

Skills

Client communication

Veterinary assistant

Team collaboration

Surgery assistance

Administrative tasks

Job description

Banfield Pet Hospital seeks a paraprofessional to support veterinary staff, recruit clients, and ensure smooth hospital operations. You will help educate clients on preventive care and wellness plans while maintaining high standards of care and safety.

You will assist with client intake, documentation, and scheduling, and support the veterinary team in general duties, including perioperative tasks and post-care guidance.