Veterinary Assistant/Receptionist

National Veterinary Associates; Crystal Lake (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at Winding Creek Animal Hospital as a Veterinary Technician Assistant/Receptionist. In this dual role, you will assist with clinical tasks and ensure smooth front desk operations, all while providing compassionate care to animal patients. This opportunity offers competitive pay and growth within a supportive environment.

Benefits

Competitive compensation and benefits package

Ongoing training and professional development

Supportive work environment

Qualifications

• High school diploma or GED required.
• Experience in veterinary clinic is preferred.
• Knowledge of veterinary practices and procedures desired.

Responsibilities

• Assist veterinarians during examinations, treatments, and surgeries.
• Manage front desk operations including scheduling appointments.
• Maintain patient records and client communications.

Skills

Communication

Interpersonal Skills

Compassion

Organizational Skills

Attention to Detail

Education

High school diploma or equivalent

Education in veterinary technology or related fields

Tools

Veterinary practice management software

Job description

At Winding Creek Animal Hospital, we are dedicated to providing compassionate and high-quality care to our animal patients. Our team is passionate about veterinary medicine and committed to maintaining a supportive and collaborative work environment. We are seeking a dedicated Veterinary Technician Assistant/Receptionist to join our team and contribute to the health and well-being of the pets we serve.

**Position Overview:**

The Veterinary Technician Assistant/Receptionist plays a dual role within our practice. You will assist veterinarians and technicians with various medical tasks while also managing the front desk operations. This role requires a balance of clinical support and administrative duties, ensuring smooth operations and excellent client service.

**Key Responsibilities:**

*Veterinary Technician Assistant Duties:*

- Assist veterinarians and veterinary technicians during examinations, treatments, and surgeries.

- Prepare and maintain examination rooms, ensuring they are clean and stocked with necessary supplies.

- Restrain animals safely and compassionately during procedures.

- Administer medications, vaccines, and other treatments as directed by the veterinarian.

- Collect and prepare laboratory samples, such as blood, urine, and feces.

- Assist with radiology and diagnostic imaging as needed.

- Monitor and care for hospitalized patients, including feeding, walking, and cleaning kennels.

- Maintain accurate and up-to-date patient records.

- Greet clients and patients with a warm and professional demeanor, ensuring a positive experience.

- Answer phone calls, schedule appointments, and manage the clinic's calendar.

- Handle client inquiries and provide information about services, procedures, and products.

- Process payments, issue receipts, and manage billing inquiries.

- Maintain client and patient records, ensuring confidentiality and accuracy.

- Assist with inventory management and ordering supplies as needed.

- Manage the cleanliness and organization of the reception area and lobby.

**Qualifications:**

- High school diploma or equivalent; additional education in veterinary technology or related fields is a plus.

- Previous experience in a veterinary clinic or animal care setting is preferred.

- Excellent communication and interpersonal skills.

- Ability to multitask and work efficiently in a fast-paced environment.

- Strong organizational skills and attention to detail.

- Compassionate and caring attitude towards animals and their owners.

- Proficiency in basic computer skills and familiarity with veterinary practice management software is a plus.

- Ability to lift and restrain animals safely.

**Working Conditions:**

- This role involves working in a dynamic and sometimes fast-paced environment.

- Physical demands include lifting and carrying animals, standing for extended periods, and occasional bending or kneeling.

- Exposure to animals of various sizes and temperaments, as well as to potential allergens.

**Why Join Winding Creek Animal Hospital?**

- Opportunity to work with a compassionate and skilled team dedicated to animal care.

- Competitive compensation and benefits package.

- Ongoing training and professional development opportunities.

- A supportive work environment that values work-life balance.

• The hourly range for this full or part-time position is $18-$25 hourly. Our salary ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.