Veterinary Assistant: Care, Communication & Clinic Support

Banfield Pet Hospital; Ridgeland (NY); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

401(k) and Roth retirement plans

Student debt relief program

Job summary

The Veterinary Assistant at Banfield Pet Hospital supports veterinarians and technicians to ensure high-quality care for all pets, promoting safety and education for clients. You will follow NAVTA guidelines, assist with procedures, educate owners on wellness plans, maintain medical charts, and help maintain a clean, organized hospital environment.

Expect a demanding, client-facing role with weekends and evenings as part of standard hours.

Qualifications

• Certificate of completion from a NAVTA approved Veterinary Assistant program or equivalent
• Must be able to perform NAVTA veterinary assistant skills as per NAVTA guidelines
• Must be at least 18 years old to perform radiography duties

Responsibilities

• Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and maximize productivity
• Communicate with veterinarian, veterinary technicians and associates to maintain flow of patients
• Provide professional, efficient and exceptional service at all times
• Educate clients about pet health, wellness plans and hospital services
• Obtain history from clients and maintain proper medical charts
• Ensure safety of pets, clients and staff by safe restraining techniques and clean treatment areas
• Assist with surgery as applicable
• Mentor paraprofessionals in the hospital
• Deliver client service with courteous and informative service
• Other duties as assigned

Skills

Leadership

Action Oriented

Customer Focus

Listening

Personal Learning

Functional Ensure medical quality

Effective communication

Drive for results

Priority Setting

Multi-tasking

Communication skills

Spelling

Written and verbal communication

Organizational ability

Problem solving

Mathematical ability

Computer skills

Initiative

Cooperativeness

Flexibility

Independence

Stress tolerance

Special working conditions computer

Ambulatory skills around pets

Radiography prerequisites

Education

NAVTA Veterinary Assistant certificate

High School Diploma or equivalent

Tools

Microsoft Outlook

Word

Excel

Job description

The Veterinary Assistant at Banfield Pet Hospital supports veterinarians and technicians to ensure high-quality care for all pets, promoting safety and education for clients. You will follow NAVTA guidelines, assist with procedures, educate owners on wellness plans, maintain medical charts, and help maintain a clean, organized hospital environment.

Expect a demanding, client-facing role with weekends and evenings as part of standard hours.