Veterinary Assistant

Orchard Park Veterinary Medical Center; Town of Orchard Park (NY); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid vacation and sick time

Parental leave program

Continuing education allowance

Tuition reimbursement program

Career development opportunities

Referral bonus program

Personal pet discounts

Job summary

Orchard Park Veterinary Medical Center in Town of Orchard Park, NY, seeks a Veterinary Assistant to support veterinarians, licensed techs, and staff. You will provide compassionate patient care and assist with examinations, procedures, and client communications.

Responsibilities include animal handling, medical supply management, basic treatment administration, and documentation in ezyVet/SmartFlow. A positive attitude and teamwork are essential for this 24/7 practice.

Qualifications

• High school diploma or equivalent required.
• AVMA-accredited program coursework preferred.
• One or more years of experience in animal care or a veterinary clinic preferred.

Responsibilities

• Provide general care for animals, including bathing, feeding, watering, and exercising.
• Assist with holding and restraining animals during examinations, surgical procedures, and emergencies.
• Clean and sterilize surgical instruments, equipment, and tools.
• Ensure examination and operating rooms are properly stocked and sterilized before and after procedures.
• Change animal bedding and kennel materials and manage supplies in patient areas.
• Monitor stocking levels of floor supplies as directed.
• Administer oral and topical medications as directed.
• Assist with collecting samples (blood, urine) for testing.
• Assist with patient treatments and recovery instructions.
• Assist with euthanasia procedures and after-care instructions.
• Train other Veterinary Assistants as needed.
• Communicate with owners regarding surgery and recovery instructions.
• Enter client/patient information into ezyVet and SmartFlow (TPRs, weights, etc.).
• Perform additional duties assigned by management.

Skills

Customer service

Interpersonal skills

Team collaboration

Multitasking

Communication skills

Microsoft Office

Education

High school diploma or equivalent

AVMA-accredited program coursework preferred

Associate degree in veterinary technology (preferred)

Tools

ezyVet

SmartFlow

Microsoft Excel

Job description

Company Description

Compassionate Care Meets Cutting-Edge Veterinary Medicine at Orchard Park Veterinary Medical Center

Orchard Park Veterinary Medical Center, or OPVMC for short, has been a trusted name in veterinary care in the Western NY area for over 60 years. Our experienced veterinarians and medical staff are dedicated to providing exceptional care for every pet that works through our door. Since OPVMC provides services 24 hours per day, we are always looking for highly motivated and dedicated professionals who may be interested in joining our team. We offer competitive benefits including flexible schedules, paid time off, quality benefits, continuing education opportunities, special rate employee pet care, and more! Shift differentials are applicable for certain positions and shifts.

Job Description

Veterinary Assistants are team members who support Veterinarians, Licensed Veterinary Technicians, and other clinical staff by providing excellent care to patients and clients. Veterinary Assistants are responsible for performing general animal care and clinical support tasks while maintaining a safe, clean, and efficient patient care environment.

Job Duties Include, But Are Not Limited, To

• Provide general care for animals, including bathing, feeding, watering, and exercising.
• Assist with holding and restraining animals during examinations, surgical procedures, and emergency procedures.
• Clean and sterilize surgical instruments, equipment, and tools.
• Ensure examination and operating rooms are properly stocked and sterilized before and after surgical procedures.
• Change animal bedding and kennel materials, including vacuuming, mopping, and emptying garbage in patient care areas.
• Monitor and maintain appropriate stocking levels of floor supplies as directed.
• Administer oral and topical medications as directed.
• Assist with collecting samples, including blood and urine, for testing.
• Assist with patient treatments.
• Assist with euthanasia procedures and after-care instructions.
• Assist with training other Veterinary Assistants.
• Communicate with owners and families regarding surgery and recovery instructions.
• Perform administrative duties, including:
• Client communication related to admissions, discharges, hospitalizations, and medications.
• Enter client and patient information into ezyVet and SmartFlow, including TPRs, weights, and other required information.
• Perform additional duties and tasks assigned by management

Qualifications

• High school diploma or equivalent required.
• Associate degree or completed coursework in veterinary technology or animal science from an American Veterinary Medical Association-accredited program is preferred.
• One or more years of experience in animal care or a veterinary clinic is preferred.
• Basic understanding of animal behavior and veterinary health care.
• Excellent customer service and interpersonal skills.
• Ability to collaborate effectively with Veterinarians, Veterinary Technicians, Veterinary Assistants, and clients.
• Strong problem-solving and critical-thinking skills.
• Dexterity, physical strength, and stamina necessary to perform job duties.
• Compassion and empathy for animals and their owners.
• Passion for working with animals.
• Strong verbal and written communication skills, including active listening.
• Ability to multitask and effectively refocus priorities based on organizational needs.
• Strong organizational skills.
• Strong attention to detail.
• Ability to work effectively under pressure.
• Ability to work effectively in a team environment.
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel.

Additional Information

Pay Range: $17.50 - $20.50/hr depending on level of experience, shift differential available for eligible shifts.

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

• Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

We Offer Our Staff

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/ #SS3