Veterinary Assistant

Western-Veterinary-Partners-1; Town of Grafton (WI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Bonus package

Health insurance

Life insurance

Disability

Employee Assistance Program

401k with company match

Paid time off

Job summary

Best Friends Veterinary Center in Grafton, WI is seeking an experienced Veterinary Assistant to join our team and help create exceptional experiences for clients and patients during exams and outpatient visits. The role emphasizes client engagement, schedule coordination, and multitasking to support efficient hospital operations and high-quality care.

The candidate will assist veterinarians, maintain records, review treatment plans with clients, and contribute to a positive client experience.

Qualifications

• 1+ years of veterinary assistant or related experience preferred.
• Safe animal handling and restraint for dogs and cats of varying sizes.
• Knowledge of basic veterinary terminology and patient care principles.
• Experience collecting patient histories and obtaining weights and vital signs preferred.
• Strong attention to detail and ability to follow established protocols.
• Ability to prioritize tasks and multitask in a fast-paced environment.
• Strong organizational and time management skills.
• Compassionate, professional communication with clients and team members.
• Ability to work collaboratively within a team environment.

Responsibilities

• Supporting efficient exam room and outpatient workflow to ensure exceptional patient and client care.
• Maintaining accurate, thorough medical records and treatment documentation.
• Reviewing treatment plans, medications, and discharge instructions with clients clearly and compassionately.
• Supporting veterinarians during outpatient procedures and treatments while providing high-quality patient care.
• Building positive relationships with clients through education, communication, and attentive service.

Skills

Veterinary experience

Client communication

Attention to detail

Team collaboration

Patient care

Multitasking

Safety handling

Dependable attendance

Physical strength

Compassionate service

Job description

Best Friends Veterinary Center is seeking an experiencedVeterinary Assistant to join our team and help create exceptional experiences for clients and patients during exams and outpatient visits.

We are seeking an outgoing veterinary assistant who thrives in client engagement, schedule coordination, and multitasking. In this position, you will play a critical role in supporting efficient hospital operations, creating positive client experiences, and ensuring patients receive compassionate, high-quality care. Success in this role requires strong communication skills, attention to detail, a proactive mindset, and the ability to anticipate the needs of both the veterinary team and clients throughout the patient visit.

Responsibilities include:

• Supporting efficient exam room and outpatient workflow to ensure exceptional patient and client care
• Maintaining accurate, thorough medical records and treatment documentation
• Reviewing treatment plans, medications, and discharge instructions with clients clearly and compassionately
• Supporting veterinarians during outpatient procedures and treatments while providing high-quality patient care
• Building positive relationships with clients through education, communication, and attentive service

Schedule and compensation:

• Compensation: $18 - $21 per hour, for each hour worked
• This is a full-time position, with a 4/10 schedule and availability needed Monday-Saturday.

Full-time Benefits Package*:

• Bonus package: Up to $500 depending on experience
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k with company match
• Paid time off in accordance with site policy and applicable law

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 1+ years of experience in a veterinary assistant, animal care, kennel assistant, or related role preferred
  • Safe animal handling and restraint skills for dogs and cats of varying sizes and temperaments
  • Knowledge of basic veterinary terminology and patient care principles
  • Experience collecting patient histories and obtaining patient weights and vital signs preferred
  • Strong attention to detail and ability to follow established protocols
  • Ability to prioritize tasks and multitask in a fast-paced environment
  • Strong organizational and time management skills
  • Compassionate, professional communication with clients and team members
  • Ability to work collaboratively within a team environment
  • Dependable attendance and strong work ethic
  • Physical ability to stand, bend, lift, and restrain patients safely throughout the workday
  • Commitment to exceptional patient care and client service

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Why choose Best Friends Veterinary Center?

At Best Friends Veterinary Center in Grafton, WI, we pride ourselves on providing exceptional care for pets while fostering a warm and welcoming environment for both clients and staff. With a dedicated team of compassionate professionals, state-of-the-art facilities, and a commitment to personalized service, we strive to exceed the expectations of every pet owner who walks through our doors. Our comprehensive veterinary services, combined with our passion for animal welfare, make us a trusted partner in pet care within the Grafton community.

Pay Range

$18 - $21 USD

Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact [e-mail]. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

Voluntary Self-Identification

As an equal opportunity employer, we invite applicants to voluntarily self-identify demographic information for compliance and reporting purposes. Completion of this form is entirely voluntary and refusal to provide this information will not subject you to any adverse treatment.

Any information provided will be kept confidential and maintained in accordance with applicable laws and regulations. This information will not be used in making hiring decisions.

We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.