Veterinary Assistant

Thrive Pet Healthcare; Norwalk (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Pet perks

Job summary

Thrive Pet Healthcare is seeking a Veterinary Assistant for Crossroads Animal Emergency to support doctors, manage patient flow, and assist with diagnostics and treatments across a busy emergency clinic. This role involves coordinating hospitalized patients, discharge updates, and clear communication with clients and referring veterinarians.

The position emphasizes strong customer service, stress management, and a collaborative team environment with growth opportunities and access to ThriveU

Qualifications

• Minimum 1–3 years of veterinary experience.
• Flexible schedule availability.
• Basic knowledge of veterinary medicine and terminology.
• Ability to communicate calmly, clearly, and effectively with both staff and clients.
• Strong verbal and written skills.
• Strong attention to detail and follow through.
• Excellent customer service skills and a desire to provide outstanding service to clients.
• Ability to handle high stress situations.

Responsibilities

• Serve the critical role of being the liaison between doctors, clients, and patients.
• Organize/track patient diagnostics.
• Coordinate hospitalized patient treatment.
• Prepare patient discharge reports/ in-hospital updates.
• Communicate with clients, referring DVMs; and pharmacies as needed regarding appointments, medical concerns, patient updates, referrals, and prescriptions.
• Assist veterinary staff in animal restraint, radiography, and with lab equipment.

Skills

Veterinary experience

Flexible schedule

Knowledge of veterinary medicine

Communication skills

Verbal and written skills

Attention to detail

Customer service

Ability to handle high stress

Job description

Description

Crossroads Animal Emergency is looking for a Veterinary Assistant to join our growing team!

As a Veterinary Assistant, you’ll play an important role in pets’ lives by providing end-to-end care for our precious patients. Your life-changing work will range from the hands-on care of facilitating outpatient treatments and performing laboratory tests, to support services including admitting and discharging patients.

Role Responsibilities:

• Serve the critical role of being the liaison between doctors, clients, and patients
• Organize/ track patient diagnostics
• Coordinate hospitalized patient treatment
• Prepare patient discharge reports/ in-hospital updates
• Communicate with clients, referring DVMs; and pharmacies as needed regarding appointments, medical concerns, patient updates, referrals, and prescriptions
• Assist veterinary staff in animal restraint, radiography, and with lab equipment

Experience & Skills Requirements:

• Minimum 1 - 3 years of veterinary experience
• Flexible schedule availability
• Basic knowledge of veterinary medicine and terminology
• Ability to communicate calmly, clearly, and effectively with both staff and clients
• Strong verbal and written skills
• Strong attention to detail and follow through
• Excellent customer service skills and a desire to provide outstanding service to clients
• Ability to handle high stress situations

You’ll Grow With Us

Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:

• Our vast, diverse, and free library of continuing education courses - ThriveU
• Live, virtual interactive workshops to develop valuable leadership skills
• A program designed to teach you the fundamentals of running a pet hospital

And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.

Benefits – our care in action

We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:

• Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
• Generously subsidized backup and ongoing care support for children, adults, and pets
• Mental health benefits including coaching and therapy sessions
• 401k with employer contribution
• Continuing education and development support through our library of free CE courses and paid time off to complete

Compensation negotiable based on credentials and experience with an hourly pay rate starting at $19 - $25/ hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.