Veterinary Assistant

CVCA Richmond - Cardiology Specialist; Cary (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading veterinary practice in Cary seeks a dedicated Veterinary Assistant to provide compassionate care and support to both patients and clients. The role involves assisting cardiologists, managing medical records, and ensuring the facility's cleanliness. Ideal candidates will have experience in a veterinary setting and a strong passion for animal care. Join a team committed to improving the health of pets while enjoying competitive benefits and opportunities for professional growth.

Benefits

Competitive salary based on experience

Retirement plan (401k)

Educational assistance for accredited veterinary technician programs

Free 24/7 telemedicine access via Teladoc

Discounted veterinary care

Employee Assistance Program (EAP)

Qualifications

• At least two years of experience as a veterinary assistant.

Responsibilities

• Provide compassionate care to clients and patients.
• Assist the doctor with efficient appointment flow and record keeping.
• Monitor vital signs of anesthetized patients.

Skills

Communication

Detail-oriented

Mathematics

Teamwork

Adaptability

Education

High school diploma or equivalent

Tools

MS Office

Google Drive

PDF tools

Job description

Overview

Veterinary Assistants play an integral role in caring for patients, clients, and referring veterinarians at CVCA. They work directly with cardiologists to provide medical support, improve efficiency by handling technical tasks, record keeping, and communication. They also communicate with and educate clients about their pet's health.

Essential Job Functions/Responsibilities

1. Provide compassionate care to clients and patients.
2. Follow all company policies and procedures.
3. Assist the doctor by ensuring efficient appointment flow, emergency care, and accurate record keeping.
4. Prepare and maintain exam rooms and treatment areas.
5. Maintain cleanliness and organization of the facility.
6. Perform physical history taking and blood pressure measurement on patients.
7. Triaging patients as needed.
8. Assist with surgical and interventional procedures.
9. Monitor vital signs of anesthetized patients before, during, and after surgery.
10. Administer oral medications.
11. Restrain pets safely and compassionately, even large or difficult ones.
12. Perform venipuncture, ensure proper blood sample handling, and record keeping.
13. Position and take radiographs effectively.
14. Perform electrocardiograms and handle Holter placements and removals.
15. Prepare medications and prescriptions, ensuring proper labeling and documentation.
16. Discharge patients and review post-care instructions with owners, ensuring they receive medications and prescriptions.
17. Maintain accurate medical records and manage message boards and invoices.
18. Troubleshoot office equipment and assist team members as needed.
19. Assist in training new employees.
20. Follow oral and written instructions accurately.
21. Foster positive relationships within the team and with affiliated services.
22. Communicate effectively with staff and clients.
23. Arrive promptly for scheduled shifts.
24. Handle client inquiries via phone, email, and fax, including scheduling and policy questions.
25. Assist client service representatives as needed.
26. Perform delegated tasks and additional responsibilities as assigned.

Responsibilities / Qualifications

Education/Experience/Requirements

• High school diploma or equivalent.
• Minimum of 18 years old.
• At least two years of experience as a veterinary assistant.
• Proficiency with MS Office, Google Drive, PDF tools, and basic computer skills.

Skills and Abilities

• Experience with office functions in a busy veterinary practice.
• Strong math skills for calculations.
• Detail-oriented and confidentiality-conscious.
• Excellent communication and negotiation skills.
• Ability to handle high call volumes and adapt to changes.
• Calmness during medical crises.
• Genuine love for working with animals and people.
• Flexible attitude and teamwork-oriented.
• Ability to work independently and self-direct.
• Flexible schedule, including potential for additional hours.
• Physical ability to lift animals up to 40 pounds and perform other physical tasks.
• Ability to work in conditions that may include odors, noises, and exposure to animals' bodily fluids.

Benefits

• Competitive salary based on experience.
• Retirement plan (401k).
• Educational assistance for accredited veterinary technician programs.
• Free 24/7 telemedicine access via Teladoc.
• Discounted veterinary care.
• Employee Assistance Program (EAP).
• Opportunity to impact your community and work with a dedicated team.