Veterans Transition Career Navigator

Serco; Fort Carson (CO); On-site; USD 52,000 - 76,000; Full time

Job summary

Serco Inc. seeks an Employment Navigator to support the Department of Labor’s TAP program, assisting transitioning servicemembers and spouses in pursuing civilian careers. You will provide counseling, resume help, and job search guidance, while coordinating with government and non-government partners and American Job Centers.

This is an in-office, client-facing role with up to 10% travel. You will leverage labor market information, translate military experience to civilian roles, and help

Qualifications

• High School Diploma and 4 years of experience in workforce solutions, career counseling or related fields.
• Knowledge of translating military skills to civilian job requirements and labor market information.
• Proficiency in Microsoft Office and virtual meeting platforms; strong written and verbal communication.

Responsibilities

• Listen to servicemembers and spouses, assess needs, and help refine career action plans.
• Provide job search guidance and connect clients to employment resources.
• Explain job market information and help identify industries/companies in the area.
• Assist with credentialing and filling qualification gaps.
• Support CRS verification and warm handovers as the initial DOL contact.
• Connect clients to government and non-government partners and American Job Centers.
• Provide resume and cover letter advice.
• Describe apprenticeships and walk through related tools and opportunities.
• Market services through approved materials and ongoing outreach.

Skills

Active listening

Career counseling

Labor market information

Public speaking

Microsoft Office

Travel up to 10%

Education

High School Diploma

Associate’s degree

Bachelor’s degree

Tools

Microsoft Office Suite

Virtual meeting platforms

Job description

Serco Inc. seeks an Employment Navigator to support the Department of Labor’s TAP program, assisting transitioning servicemembers and spouses in pursuing civilian careers. You will provide counseling, resume help, and job search guidance, while coordinating with government and non-government partners and American Job Centers.

This is an in-office, client-facing role with up to 10% travel. You will leverage labor market information, translate military experience to civilian roles, and help