Veterans Career Transition Navigator

Serco; Humphreys (MO); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Tuition reimbursement

401(k) plan with employer matching

Life insurance

Paid time off

Job summary

Serco Inc. (Serco) is seeking an Employment Navigator to support the DOL Veterans’ Employment and Training Service TAP program. This in-office, client-facing role involves counseling servicemembers and spouses, guiding job searches, and connecting clients to government and non-government partners.

Occasional travel up to 10% may be required. Responsibilities include career planning, resume coaching, outreach, credentialing paths, and helping clients access labor market information and

Qualifications

• High school diploma or associate’s degree with relevant work experience.
• Experience translating military skills to civilian roles and labor market research.
• Proficiency in Microsoft Office and virtual meeting platforms.
• Strong written and verbal communication; ability to engage groups.

Responsibilities

• Listen to servicemembers/spouses, assess needs, and refine career plans.
• Provide job search guidance and access to employment resources.
• Share labor market information and advise on how to apply for jobs.
• Identify credentials and plan paths to close qualification gaps.
• Assist CRS verification and conduct warm handovers with partners.
• Connect clients to DOL-approved government and non-government partners.
• Provide resume and cover letter advice.
• Explain apprenticeships and walk through related tools.

Skills

Career counseling

Job search guidance

Labor market info

Credentialing guidance

Public speaking

Microsoft Office

Travel up to 10%

Client relationship

Education

High School Diploma

Associate’s degree

Bachelor’s degree

Tools

Microsoft Office

Video conferencing platforms

Job description

Serco Inc. (Serco) is seeking an Employment Navigator to support the DOL Veterans’ Employment and Training Service TAP program. This in-office, client-facing role involves counseling servicemembers and spouses, guiding job searches, and connecting clients to government and non-government partners.

Occasional travel up to 10% may be required. Responsibilities include career planning, resume coaching, outreach, credentialing paths, and helping clients access labor market information and