Veterans Services Program Analyst - Senior (Telework)

Immediate Office of the Assistant Secretary for Human Resources and Administration

Lebanon (Lebanon County)

On-site

USD 90,000 - 110,000

Full time

6 days ago

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Job summary

The Immediate Office of the Assistant Secretary for Human Resources and Administration seeks a Supervisory Program Analyst for the Veterans Services Division within a Consolidated Patient Account Center (CPAC). The incumbent will oversee accounts receivable operations, respond to inquiries from Veterans, congressional offices, and other stakeholders, and coordinate audits and performance metrics.

This role emphasizes liaison duties, technical support to internal controls and quality assurance,

Responsibilities

Review accounts and respond to inquiries from Veterans, Congressional Representatives, Beneficiaries, Service Organizations, US Attorneys, VA Regional Counsel, Department of Justice and VA Regional Office on First Party matters.
Serve as a liaison for congressional committee.
Provide technical support to Internal Controls and Quality Assurance and manage reports for timely, accurate, and efficient completion.
Serve as the local CPAC's Accounting Manager and CFO's subject matter expert on diagnostic and performance measures for Veterans Services.
Coordinate audits to ensure timely CAPs and QIPs are developed.
Coordinate collection efforts using an automated accounts receivable package on the VISTA mainframe.
Report diagnostic measures and performance matrices.
Perform other duties as assigned.