Veterans Service Representative (Rating)

Veterans Benefits Administration; SeaTac (WA); On-site; USD 80,000 - 100,000; Full time

Job summary

The Veterans Benefits Administration seeks a Rating Veterans Service Representative (RVSR) based in Seatac, Washington, within the Decision Review Operations Center of the Department of Veterans Affairs. The RVSR analyzes claims, gathers evidence, and communicates determinations to claimants, applying federal benefits policies and regulatory guidelines.

This role emphasizes time-in-grade and qualification requirements for GS-9 through GS-12 levels, with progression based on experience and

Qualifications

• GS-09/10/11/12 progression requires specialized experience or higher education.
• Time-in-Grade requirements must be met with SF-50 documentation.
• Master's or related graduate degree can substitute experience (with transcripts).
• 2.5 years of graduate education can substitute at GS-10 level; 3 years for GS-11, etc.

Skills

Specialized Experience

Evidence Gathering

Education

Education Substitution

Job description

This position is located in the Department of Veteran Affairs. The Rating Veterans Service Representative (RVSR) works as an employee in the Decision Review Operations Center of Seatac, Washington.

TIME-IN-GRADE REQUIREMENT

As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07 level. For a GS-10 position you must have served 52 weeks at the GS-09 level. For a GS-11 position you must have served 52 weeks at the GS-10 level. For a GS-12 position you must have served 52 weeks at the GS-11 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENT

You may qualify based on your experience and/or education as described below:

GS-09 Grade Level: Specialized Experience

Applicants must have one (1) year of specialized experience equivalent to at least the GS-07 grade level or higher in the normal line of progression for the occupation in the organization. Specialized experience is defined as experience gathering or requesting evidence to respond to claimant inquiries for federal, state, or local benefits in areas such as but not limited to: burial benefits, education benefits, monetary benefits, welfare benefits, housing benefits and various other federal, state, or local programs. Example of experience would typically include, but are not limited to: Gathering and requesting evidence to build service program case files, respond to claimant inquiries, and identify errors, inconsistencies, or omissions.

OR Education Substitution: Applicants may substitute education for the experience required to qualify at the GS-9 grade level. Master's or equivalent graduate degree, if related (You must provide transcripts); OR Two (2) full years of progressively higher-level graduate education leading to such a degree; or LL.B. or J.D., if related (You must provide transcripts).

GS-10 Grade Level: Specialized Experience

Applicants must have one (1) year of specialized experience equivalent to the GS-09 grade level or higher in the normal line of progression for the occupation in the organization. Specialized experience is defined as (1) assisting claimants with applications for federal, state, or local benefits in areas such as but not limited to: burial benefits, education benefits, monetary benefits, welfare benefits, housing benefits and various other federal, state, or local programs; AND (2) identifying errors, inconsistencies, or omissions in federal or state-administered benefits request package. Example of experience would typically include, but are not limited to: Explaining decisions to claimants, customers, special interest groups, dependents and/or representatives in an effort to gain understanding of determinations.

OR Education Substitution: Applicants may substitute education for the experience required to qualify at the GS-10 grade level. Two and a half (2.5) years of progressively higher-level graduate education leading to such a Ph.D., LL.M. or equivalent doctoral degree. Graduate-level education must demonstrate the competencies necessary to do the work of the position. (You must provide transcripts).

GS-11 Grade Level: Specialized Experience

Applicants must have one (1) year of specialized experience equivalent to at least the GS-10 grade level or higher in the normal line of progression for the occupation in the organization. Specialized experience is defined as (1) explaining federal or state-administered benefits decisions to claimants to help them gain an understanding of claim determinations; AND (2) evaluating evidence and allegations to draw sound conclusions regarding benefit claims. Examples of experience would typically include, but are not limited to: Determining the eligibility for federal or state-administered benefits, such as: disability, education, housing, medical and/or Veterans' benefits. Applying federal and state laws to process claims pertaining to a service, disability, or benefit program.

OR Education Substitution: Applicants may substitute education for the experience required to qualify at the GS-11 grade level. Education substitution of a Ph.D or equivalent doctoral degree (You must provide transcripts); OR Three full years of progressively higher-level graduate education leading to such a degree or LL.M, if related. (You must provide transcripts).

GS-12 Grade Level: Specialized Experience

Applicants